There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
Large amount of PYIFE book rendered obsolete by AMPG syllabus changes
BOKKE submitted by skeptic
on Thu, 2008-02-14 22:31. [nid:470] As you probably know APMG has published an interim ITIL V3 Foundation syllabus. The purpose of the interim version is to reduce the depth of content detail for some of the practice concepts to maintain an 18 hour course regimen. As a consequence a number of sections in the Study Aid are no longer covered by the syllabus. I have identified the following sections that may be excluded from the reading/training:
2.5.2 Service Level Package From here http://www.itsmfi-forum.org/forum15/109.html
The monthly newsletter of the IT Skeptic: all the news on ITIL, CMDB and other IT topics that is fit to print... and then some! Subscribe here. Privacy respected. No registration required. |
Recent comments