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According to all the reader feedback so far, the satirical Introduction to Real ITSM is funny!
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...is in fact ITSM for Dummies, not general at all. Yay! Hope for my book.

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...I enjoy reading my own work.

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Advocating putting people first in IT
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ITSM fun and satire
Core Practice: focusing on the minimum
Cutting the cost of IT Ops
The Digital Family Trunk: what digital legacy will you leave?
Raising a son
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Not getting rich on the internet
Trying to get people to quit their jobs
Chocolate in the morning
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Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

The IT Skeptic's ITIL News Feed

Blog entry submitted by skeptic

on Sat, 2008-02-23 01:22. [nid:474]

blog

I'd like to remind folk of The IT Skeptic's ITIL News Feed. This feed is built using Yahoo Pipes. I pick up all sorts of useful items on it (along with some rubbish too, sorry). Try it and let me know how you find it.