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Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

SD P33 Figure 3.6

SD P33 3.6.2 Designing supporting systems…
In Figure 3.6, ‘Service Knowledge Management System’ was added to top of database shape containing the Service Portfolio

Source ISEB http://www.itskeptic.org/node/487

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