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The IT Skeptic's ITIL News
 SS p114 Figure 5.8
In lower left-hand box, middle section, change ‘MTTR’ to ‘MTRS’ twice  |
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Made in New Zealand by Rob England 
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the UK Cabinet Office in the United Kingdom and other countries. Last year it wasn’t, it was a trademark of the Office of Government Commerce. But OGC is gone. ITIL® is registered in the U.S. Patent and Trademark Office.
ITIL Live™ is a trademark of TSO, The Stationery Office.
prISM® is a registered trademark of itSMF International Inc.
COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association and the IT Governance Institute.
Microsoft® is a Registered Trade Mark of Microsoft Corp. in the United States and/or other countries.
PRINCE2® is a Registered Trade Mark of the UK Cabinet Office in the United Kingdom and other countries
Management of Portfolios™ and MoP™ are Trade Marks of the UK Cabinet Office in the United Kingdom and other countries
USMBOK™ is a trademarks of the SM101.
CMM® and CMMI® are Registered Trade Marks of Carnegie Mellon University.
ISO® is a Registered Trade Mark of the International Organisation for Standardisation.
Except where indicated otherwise, all contents of this site are © Copyright 2012 Two Hills Ltd www.twohills.co.nz.
Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "Two Hills Ltd www.twohills.co.nz" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand by Rob England