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According to all the reader feedback so far, the satirical Introduction to Real ITSM is funny! Special Recession price!
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 Skep's Pick: A CMDB is like a Swiss bank account This link is here because...(hover) SD p35 changed bullet point
In last bullet list before section 3.6.3, penultimate bullet point [that's the second to last one, Billy-Bob] changed from ‘Security Management Information System (SMIS)’to ‘Information Security Management System (ISMS)’ [shades of the Peoples Front of Judea]
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