There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
Nobody refers to Evaluation process in any other process.
BOKKE submitted by aroos on Sat, 2008-03-15 08:00. [nid:512]
Nobody refers to Evaluation process [ST 4.6 p 138] in any other process.
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Comments
Should they?
Should they?
I think they should
If the books were coordinated they should refer to other processes. This, like the comment on Application Management process is a minor thing alone but my point is that it looks like that there was no serious attempt to coordinate the five books.