a more skeptical attitude toward IT is the right one to have

Submitted by skeptic on Sun, 2006-10-29 08:27
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Nicholas Carr touched off a heated debate on the role of information technology in business with the publication in 2003 of his Harvard Business Review article "IT Doesn't Matter" ...
"In this era, a more skeptical attitude toward IT is the right one to have"
...
Robert L. McDowell, Microsoft's (MSFT) vice-president for information worker business value...
"I think Nick and others who've raised this issue are doing a service because it's causing the industry to be a lot more serious in focusing on true business value. One of the risks, and I'll admit it, of the '90s, was a lot of us got involved to some extent in hype and promises that exceeded reality, and some mistakes were made."

From BusinessWeekOnline

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