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Skep's Pick: A CMDB is like a Swiss bank account This link is here because...(hover) ITIL V3 Key Element Guides now available
In the unlikely event that a reader is not on TSO's mailing list, you should know that ITIL V3 Key Element Guides are now available after itSMF IPESC review. These are the pocket versions of the five core books. Thirty eight quid for the set of five. The V2 books produced by itSMF were good - let's see about these ones. Any reviewers want to give us a sneak preview?
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