They can't be freekin' serious: twenty kilo-bucks for a set of ITIL process maps
In the fine tradition of Prada and Rolex, comes an ITIL IP provider who understands that the more you charge the more a minority of buyers will line up to pay for "the best". As a good capitalist I guess I should cheer them on but I'm afraid I just choke at the sight of a twenty thousand dollar pricetag for a set of ITIL process maps. No services, just a download. Well I never.
BTW, they actually provide quite a bit of nice free info on the site. I guess they can afford to.