There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
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There aren't many funny ITSM books According to all the reader feedback so far, the satirical Introduction to Real ITSM is! Legends of ITIntroducing a new series of posts (and a competition for a $100 Amazon gift voucher): The Legends of IT, written by you. Favourite BooksTell us about your favourite ITSM books, in print or not, obscure or well known... Social networking links |
 The IT Skeptic
Page submitted by skeptic
 on Sat, 2006-11-18 03:58. [nid:59] in
The IT Skeptic is a commentator on IT's sillier moments, especially those related to ITSM in general and ITIL in particular. This is not because the IT Skeptic wishes to focus on ITIL - it is just that ITIL and itSMF provide such great material for a skeptic. The IT Skeptic has spoken at several conferences, including those of the itSMF. He has two books in preparation and a popular blog at www.itskeptic.org. The IT Skeptic is the pseudonym of Rob England, of Pukerua Bay, New Zealand, an IT consultant and commentator. Although he works around the ITIL industry, he is self-employed and explores other non-ITIL ventures. He has twenty years experience mapping business requirements to IT solutions, ten of them in service management. He is active in the itSMF (the professional body for ITIL) and a member of ISACA and the NZ Computer Society. He is also a paid-up Skeptic. He lives with his wife and son in a small house in a small village in a small country far away.
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You made it to the ITIL v3 Launch ;)
Hi Skeptic :)
I don't have your e-mail address but wanted you to know that you were cited at the ITIL v3 launch in London today.
The mention came about when a certain 8 box diagram for a 7 step process was put on the screen during the Continual Service Improvement presentation. The author in question was George Spalding.
So now if you get a sudden influx of new readers, you know who to thank :)
The ITIL Imp
Thank-you George
George was one of my instructors for the "ITIL Implementation Road Map", which is very good.
Thanks Imp, nice to know :-)