My company's (or client's) status on CMDB (as defined by ITIL) is

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we have one and it works and it returns on the investment

11% (11 votes)

we have one and it works but it cost too much

4% (4 votes)

we have one and it doesn't work

10% (10 votes)

we tried and failed

6% (6 votes)

we are working on it

33% (34 votes)

we are talking about it

20% (20 votes)

we may do a CMDB one day

12% (12 votes)

we don't plan to have one

5% (5 votes)

Total votes: 102

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It is not all satire and scorn for the IT Skeptic. At times he comes up with some serious contributions to the ITSM community. Lately these include:

Sensible Service Management Series for SMEs

A webinar on How to Keep Your IT Career Secure - if you missed it you can view the archived recording here

A white paper on the state of ITIL

Tipu, a new approach to service improvement

A new book, Basic Service Management

Topics

APMG blog certification classic Skeptic CMDB Crap Factoid ITIL ITSM itSMF OGC V3 vendors

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