The IT Skeptic's Unofficial List of ITIL Version 3 Processes

ITIL V3 shies away from the whole concept of processes. They are avoided and obfuscated, sometimes called elements, jumbled up with functions. And most of all, the "complete" lists are all different! in an effort to get a grasp on this, here is the IT Skeptic's cross reference of them all and hence the resulting IT Skeptic's Unofficial List of ITIL Version 3 Processes (ta daaah!)

The sources cross-referenced are

The minimal set they can all agree on

Financial Management
Demand Management
Service Portfolio Management
Service Catalogue Management
Capacity Management
Availability Management
Service Level Management
(Information) Security Management
Supplier Management
((IT) Service) Continuity Management
(Transition) Planning and Support
Change Management
Service Asset & Configuration Management
(Service) Validation & Testing Management
Release & Deployment Management
(Service) Evaluation (Management)
(Service) Knowledge Management
Event Management
Request Fulfillment
Incident Management
Problem Management
Access Management

The maximal set listed by at least one source

Strategy generation
Financial Management
Demand Management
Service Portfolio Management
Service Catalogue Management
Capacity Management
Availability Management
Service Level Management
(Information) Security Management
Supplier Management
((IT) Service) Continuity Management
(Transition) Planning and Support
Change Management
Service Asset & Configuration Management
(Service) Validation & Testing Management
Release & Deployment Management
(Service) Evaluation (Management)
(Service) Knowledge Management
Event Management
Request Fulfillment
Incident Management
Problem Management
Access Management
Service Desk
(IT) Operation(s) Management [2] | Operational Process Activities [6]
Operational Change [6]
Technology Management
Service Measurement
Service Analysis
Service Reporting
(Service | 7-step | CSI) Improvement [4]
ROI [5]
Monitoring and Control
Technology Considerations
Application Management
Risk Management
Organizational Considerations
Managing the Planning and Implementation
Management of Strategic Change
Lifecycle Project Assessment

Notes

1. Names are inconsistent, which is shown by the brackets around parts of the names that come and go.

2. The ITIL V3 official final qualification scheme on p6 shows both "IT Operations" and "Operations", but the duplication is not repeated later in the document so it must be an error
3. In the same document, the "Managing Across the Lifecycle" module includes the "organizational Considerations" element listed on page 6 and also includes a number of other elements not on that list that are pretty clearly processes:
   • Managing the Planning and Implementation
   • Management of Strategic Change
   • Lifecycle Project Assessment
4. The Official Introduction on p169 refers to both "Improve" which produces a Service Improvement Plan and a supporting element of "7 Step improvement" - are these two distinct processes? You read the CSI book and tell me.
5. ...and then the official ITIL V3 process map modifies that last list by replacing "Improve" with "ROI", which I guess makes ROI an official process
6. The Official Introduction on p169 also refers to "Operational Change" as an "element" which si replaced in the almost identical official ITIL V3 process map by "Operational process activities" which I'm guessing equates to "IT Operations". Anyone?
7. The recent Mapping of ITIL v3 With COBIT® 4.1 doesn't even attempt to list the ITIL V3 processes - it just references the Official Introduction on page 150

The cross-reference

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