don't expect technology to alter the way business is run

Blog entry submitted by skeptic

on Wed, 2008-08-13 21:19. [nid:700]

in

technology

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The IT Skeptic's favourite quote of the month:
"People change slowly, so don't expect technology to alter the way business is run."
The Future is About Information, Not Tech

My paraphrase: people change process and process changes technology, not the other way around.

It is not all satire and scorn for the IT Skeptic. At times he comes up with some serious contributions to the ITSM community. Lately these include:

Sensible Service Management Series for SMEs

A webinar on How to Keep Your IT Career Secure - if you missed it you can view the archived recording here

A white paper on the state of ITIL

Tipu, a new approach to service improvement

A new book, Basic Service Management

Topics

APMG blog certification classic Skeptic CMDB Crap Factoid ITIL ITSM itSMF OGC V3 vendors

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Disclosure

The IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:

Amazon & CreateSpace
APMG
BCS
bITa NL
CA Pacific
Citrix Online
Delta Software (local partner for Infra)
Google
various itSMF local chapters
Lulu
Pink Elephant
SDI
Van Haren Publishing
YouDo (Beetil)
Zoho (ManageEngine)

I don't get paid to say nice things and I don't get paid to review anything.

You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.

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