the world of ITIL V3 certification and training
[updated February 2009]
Most readers of this blog know this stuff but certainly not all so here's the IT Skeptic's shaky understanding of the world of ITIL V3 certification. I welcome corrections and elaborations.
Your certification for ITIL version 2 was either issued by EXIN or by ISEB - there were two competing schemes. EXIN are a commercial Dutch-based operation with deep roots in ITIL's past. ISEB are run by the British Computer Society.
Both seem well-meaning but V2 certification was a mess and needed cleaning up.
V3 certification is managed by APMG, a commercial British operation who [updated: are contracted to the OGC to provide services for] ITIL (and Prince2) accreditation and certification (beating out EXIN and itSMF and others? in a tender). Now ISEB and EXIN have to pay tithe to APMG, and APMG are bringing them all into line on a single certification scheme.
APMG are somehow advised and assisted in policy by the murky ITIL Qualifications Board. Don't be fooled by the word "Board" which implies some sort of independence: the Board is closed to all but the vested-interest training industry.
Under APMG there are now six or seven Examination Institutes (I can't keep up) not just the two, but they now all deliver the same exams and theorertically the same syllabus to the same (I think low) standards.
Those Examination Institutes in turn accredit Accredited Training Organisations, ATOs, who have to pay tithe to the EIs.
The ATOs deliver training to the masses. The exams are delivered online by APMG via their website.
Foundation exams are also available via Prometric (and EXIN? and ISEB?) without an associated (official) training course. Unfortunately APMG have decided that only V3 Foundation will be available this way.
The fact that there are a number of providers of unaccedited training materials or online courses who rely on Prometric to deliver the final certification may have something to do with this.