There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
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ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the UK Office of Government Commerce ("OGC"). ITIL® is registered in the U.S. Patent and Trademark Office.
ITIL Live™ is a trademark of TSO, The Stationery Office.
COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association and the IT Governance Institute.
Microsoft® is a Registered Trade Mark of Microsoft Corp. in the United States and/or other countries.
CMM® is a Registered Trade Mark of Carnegie Mellon University.
ISO® is a Registered Trade Mark of the International Organisation for Standardisation.
© Copyright 2006-2008 Two Hills Ltd www.twohills.co.nz. All rights reserved
Permission is required to reproduce this content in any form. Brief extracts may be used without permission if attributed with a link to this site. RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand
Comments
Out of print
All the great books go out of print.
The Corporate Fool by David Firth
http://www.capstoneideas.com/catalog/3_buzz/corp-fool.html
That book was so good that on a cycling holiday around Ireland when I drilled holes in my teaspoons to save weight, I still took it with me.
In an off the wall way that I still find difficult to recommend, but couldn't not - another of David's - Sacred Business
http://www.antiqbook.co.uk/boox/yes/030009.shtml
I buy every secondhand exanple of Sacred Business that I can, and give it away to as many people as I can because whilst I thinks ome of it is new age rubbish the underlying messages are valid. It has tchanged the lives of several of my friends.
Network warrior
Being a part time network bloke my favourite book is Network Warrior http://oreilly.com/catalog/9780596101510/
Everyone always blames the network!
ITIL Books
The ITIL book I refer to most is:
Metrics for IT Service Management
ISBN: 90 77212 69 8
Real ITSM
My copy arrived this morning. I haven't stopped laughing yet ;-)
Rip Off
Having worked with a big consultancy I found it rather unconmfortable find our entire M.O. laid bear in David Craig's Rip-Off
http://www.amazon.co.uk/Rip-off-Scandalous-Management-Consulting-Machine...
Trust me, it is exactly how we used to work - and why I left.