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Skep's Pick: A CMDB is like a Swiss bank account This link is here because...(hover) The emperor has no clothes: there is no evidence for ITIL - the IT Skeptic
A podcast of the original article from the IT Skeptic: The Emperor has no clothes. Where is the evidence for the benefits of ITIL? There isn’t any. Not the kind of hard empirical evidence that would stand up in, say, clinical trials. There is more evidence for quack alternative medicines than there is for ITIL.
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