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There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is funny! Special Recession price!
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 Skep's Pick: A CMDB is like a Swiss bank account This link is here because...(hover) Owning ITIL® recommendations
There are 104 numbered recommendations in the book Owning ITIL® and they are here (pdf) For readers of the book who wish to discuss or question or improve any recommendations, or propose any new ones, please leave a comment below - treat it as a single forum thread.  Buy your books here to support this blog: |
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