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 Pass the ITIL V3 Foundation exam in six easy and (almost) free steps
If you know something about IT operations (not just development) and your IQ is in triple figures then passing the ITIL V3 Foundation exam should be no big deal and no big investment. (If in doubt, read the testimonials in the comments below). Follow these
There is a high probability you will pass, but if you fail, we accept no liability sorry. If you really want the certification (or you just don't believe us about doing it without training), the next step might be to do one of the online traning courses such as those from ITSMSolutions or ITIL Training Zone or Taruu (or countless others). Or for a cheaper option the Art of Service book-and-training seems to sell a lot on Amazon If you want a comprehensive reference book of all the content in ITIL's five core books, buy Foundations of IT Service Management Based on ITIL V3. Not free but much less than the ITIL books: $53+sh second-hand on Amazon If your boss is paying, you'll want the complete set of the actual ITIL books: the ITIL Lifecycle Publication Suite, Version 3. If you found this post useful, and you are a Facebook user, please Like this blog : P.S. for those ITIL training vendors who are losing revenue to the online training providers, and those online providers who are losing revenue to the realisation that NO training is needed to pass ITIL V3 Foundation, I have this to say: The ITIL training industry, in the guise of the ITIL Qualifications Board, made a conscious decision to increase the marketability and decrease the cost of dnielivery by dumbing down the ITIL V3 Foundation syllabus to the point where it came to this. "As ye sow so shall ye reap". If you wanted to maintain your stranglehold on training, you should have pumped it up into a one-week course with compulsory laboratory exercises and simulations (go back to your precious Blooms and understand the distinction between knowledge and skills), and a hard exam. The way to save yourselves now is to convince the market that Foundation is a worthless sheep-dip and the real value comes with Intermediate and Expert. If you are smart you are already planning this.  |
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DisclosureThe IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:
I don't get paid to say nice things and I don't get paid to review anything. You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over. |
.
(and I hear good comments about it). It's a buyer's market out there right now - shop around.
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Made in New Zealand 
Comments
itil v3 training and some
Hi Skep,
Thanks for the info. I am a contractor who refuses to pay £400 for a training course. The Charles Sturt videos are really good. I'll let you know how I get on with the exam.
On a more general note training seems to have dropped in quality over the years yet is still expensive. When I was a permanent member of staff I always saw training as a bit of a jolly. Now I'm contracting I have to stay focussed and can't afford the time off or paying for a poor quality course!
Rgds Rob.
Passed the Foundation
Hi Skep,
Just passed the foundation without paying for training.
Steps taken.
1. Print out the syllabus.
2. Do all the Charles Sturtt videos on youtube.
3. Do the taruu online exam.
4. Buy a copy of passing the ITIL Foundation exam. Read it and do all the example questions and exam.
5. Take the exam. £100 at Pearson Vue with one of the unfriendliest receptionists I have ever met.
6. Hey Presto a pass!
Thanks for the info.
Rgds Rob.
Silly course. I did it
Silly course. I did it because I was forced to. Will never use it. 96% any good?
Regards,
DemneMaol
PASS
Hi Rob,
Thank you for your advice. It will be helpful if you given the links as well, charles stuart videos its around 152 listing down.
sorry If I am asking too much but if you can it will be fantastic.
Thank you
Regard
Kan
enormous body of ITIL study resources
Yup Marco has posted an enormous body of work on YouTube. Sorry but I think all 159+ videos in this playlist are applicable. I suggest you read some of the other materials first, then use Marco to explain any concepts that are not clear to you.
Thanks to itskeptic.org
I just wanted to drop a note of appreciation to IT Skeptic and everone else on the net who has helped me pass the ITIL V3 foundation.
1. Read the Taruu guide
2. Art of Service - Exam Prep Study Guide - How to pass on your First Try - Second Edition ITIL V3 Foundation.
3. And did as many of the ITIL sample exams as I could find. Lots of hints and recommendations right here on the IT SKEPtic site.
Scored 98%. Thanks be to God. I really did not think I could achieve such a good result.The exam was tough, especially the questions which are of the type choose : a) 1 only, b) 1 , 3 and 4, c) 1, 2, 4
d) all of the above.
Now I can move on to really much higher levels of certification and it is so nice to have crossed the first hurdle.
Unfortunately I am not sure there is any single book that really covers the exam syllabus very well, which is a bit of a pity really. THe body formulating ITIL should sponsor a really excellent writer to create a suitable book.
ITIL Foundation book
Can anyone advise whether reading from fundamental (ITIL foundation book) from the training provider is sufficient to pass the test?
Tx
Rusman H Lee
depends
That depends on
a)m How much you already know about ITSM
b) how well you learn from reading
I suggest you read the advice in the post and the comments and make your own call. If you have already read it then it's not looking good for (a) or (b)
Pass ITSM / ITIL foundation v3 good score
Hi ..
Just want to share I attended training by PinkElephant, follow exactly their guidance and pass this ITIL v3 with good score (almost 90% passing mark), i got some friend pass 100% mark, and quite number 90% above. With this I would recommend this training vendor PinkPanther..
Cheers
Rusman H Lee
I regard dumps as cheating
Dear Fairooz
Please do not solicit dumps for the ITIL exam on my website. Whatever your ethical framework, I regard dumps as cheating.
Passing the exam is not hard with the advice on this page. I suggest you try passing honestly. The value of the exams is sufficiently debased already thank-you without the practice of dumps
The IT Skeptic
P.S. writing your email address in open text on a website that allows you to hide it is pretty dumb. Maybe the spambots found it before I took your comments down.
awwwww
I wanted to feed it.
Thanks !
Hi IT Skeptic,
I followed your advice in these steps and passed the ITIL v3 Foundations exam today without any training class or purchasing any books. Just so you know, the practice exam on Taruu's site is very very easy compare to the real exam. It did help me through to memorize some of the concepts. Thanks again and keep up the good work. F Patel.
Passed today with 78 %
This course is silly indeed.
I only did the practice exams from Tabuu and made some notes about some things.
This test is just a formality, no sweat bro!
I recommend everyone to follow Taruu's study guide and you will pass it for sure.
Ed
this site and list was spot on
This site was a great find!!
I did exactly what it said to do and easily passed the test.
I did buy a book from amazon ('How to pass on your first try') which was a waste of time and $ as it was not nearly as good as the two free study guides listed in steps 1 & 2 above. I especially found the Taruu guide to be well structured and easy to understand/memorize.
The webinars were OK but a little slow for me.
I did the practice exams on Taruu and ITIL campus (and a few others), the ITIL campus was very thorough. Both helped me to better understand the material and I highly recommend them.
On the practice exams I was averaging 85% or so the last few times I took them. On the actual exam I did a 90%. So although the practice exams questions were not exactly the same questions as on the final, there was substantial overlap in the material so that they ended up correlating well. In other words, if you do well on the practice exams from Taruu and ITIL campus you should have good confidence that you will pass the real thing but the practice exams do not give you exact exam questions.
Does anyone know if there is site like this for free CCNA study or some other IT certs (e.g. microsoft MCTS, VMware VCP, etc) so that I can cheaply add them to my credentials?
Thanks a lot for this list Skep!
V3 online course for free in Spanish
If you want to prepare your certification in Spanish, a training organization offers the V3 foundation online course for free (strange business model!)
http://itilv3.osiatis.es/index.php
Antonio Valle
G2, Gobierno y Gestión de TI
http://www.gedos.es
Thanks for the useful information
Hi itskeptic,
Thanks for the very much useful information. I just followed the 6 steps mentioned above and read the recommended study material and practice exams. I just completed my ITIL v3 Foundation exam with 90%.
Great. Thank you very much.
Best Regards.
Veera
I passed with these 6 easy steps.
Thanks IT Skeptic,
Guys, the steps explained in this post are very helpful. Taruu's virtual test practice is very helpful though questions are very easy as compare to actual test.
I purchased the Office Study Guide ($35) and did some sample-test paper from the links given in this post. I cleared the exam with 85%. At some point questions were complicated but overall the test was easy.
My suggestion is just to follow the steps given, avoid expensive classes or online training, may be you wanna purchase book and there you go!!!!
Thanks again for this site & info.... God bless you!
Cheers
--Mayur
Fantastic Post
Easily the most informative and comprehensive ITIL breakdown for training on the web.
Over 1000+ internets to you sir :)
You deserve a medal
Passed ITIL foundation
Thank you IT Skeptic for your wonderful suggestions. I am happy to report that I passed the ITIL v3 foundation exam. The only thing I read cover to cover was the itSMF guide (first in your list of 6 steps).
I did read the Taaru guide and an ITIL book (Art of Service) briefly, but I found the concepts in the itSMF guide to be most time efficient and useful for the exam.
The practice exams are good - one tends to learn about 30% more simply by taking these tests.
Bottomline: I passed with minimum effort thanks to your excellent collection of materials here (and a good dose of common IT sense!). Keep up the good work!
congratulations!
Well done and congratulations! The celebratory comments here are a source of delight to me. Keep them coming
It works!
I followed the steps I found here and I passed the Foundation exam a few days ago by a respectable margin. I felt very well-prepared after printing and studying An Introductory Overview of ITIL® V3 and Taruu's study guide, then taking numerous practice exams to identify weak areas in my knowledge. (Taruu's got great practice exams; I did at least three and they served up a different exam each time. You can review all your answers after the test to ID areas for improvement.) I reviewed what I got wrong and went back to my two printouts for answers. For folks who do know IT already, ITIL provides a common lexicon and taxonomy for thinking and communicating about functions and processes of IT. There is a lot of memorization of short lists e.g. the 7 Processes in the Service Design Stage, the 6 (or 7, depending on source) Steps of Change Management, 3 types of Service Provider, etc.
I was sorry to see that building my ITIL cred further will cost me a lot more. That's disappointing, and I hope training and certification will eventually be un-bundled. Anything less seems terribly insincere on the part of ITIL authorities - is it about making money, or serving a professional community? I'll look forward to reading about developments in that area right here.
Thank you, thank you for your excellent, confidence-building guidance on passing itSMFv3!
Another satisfied customer
Good on you Mary, well done! In it's latter days OGC was clearly about making money which may be one reason why it no longer exists as a government agency. unfortunately during their tenure they gave away control of almost all facets of ITIL to private for-profit organisations operating under exclusive contracts without putting in place effective governance mechanisms. the result was predictable
Passed ITIL after following your 6 steps
Hi Skep,
Thanks for the help, i took the exam today after following steps mentioned above 1,2,3,5 and 6. apart from it i studied "Passing your ITIL Foundation Exam" from OGC, I passed with 95%, could have been lucky since in my practice exams I never scored this high.
But the practice exams helped me a lot.
Regards
/Srinivas
Passed ITIL V3
Hi Skep,
Last week I passed the foundation
Steps taken.
1. Print out the syllabus.
2. Do the taruu online exam.
4. Buy a copy of passing the ITIL Foundation exam. Read it and do all the example questions and exam.
5. Take the exam. $160 at Prometric Centre
6. Passed
Thank you all for your advice and guidance.
Rgds U
Thank you very much!
Hi, itskeptic.
Just wanted to say big thank you about this website as I just passed ITIL v3 foundation exam today!
I followed these steps and ha! I passed!! The YouTube tutorials are so useful and much fun rather than reading text book. ( it took so long to watch all 155 movies though)
After I watched all tutorials, I just did example questions on internet and iPhone apps until I got over 80%!
The real exam was of course more difficult than examples but anyway I passed!
Again, thank you for your steps! I might take the next step exam.... hehe!
A
Thanks a lot. I have just passed.
Hi itskeptic,
Just want to thank you for your help. I just followed the 6 steps mentioned above and read the recommended study material and practice exams. I just completed my ITIL v3 Foundation exam.
Great. Thank you very much.
Could you also recommend anything for ITIL Practitioner Release and Control. Thanks.
Best Regards.
Madhu.
Many Thanks!
Followed your steps and passed with flying colors. Thank you for providing this resource!
Hi i have visited Taruu's
Hi
i have visited Taruu's study guide but cannot see anything on the free resources (http://taruu.com/practice.aspx)
Am I looking in the correct place?
Regards
Taruu's ITIL Study Guide
Hey,
try to google for Taruu's study guide. It is still available.
However, you might have noticed that it is no longer listed in IT Skeptic's study list.
Maybe there's a special reason?
Regards
reasons
I took it out because it wasn't offered on Taruu's site any more. I suspect there is a reason it is no longer listed as a Taruu resource, and I wouldn't be surprised if it was related to all the recent legal letters. You're right it can still be Googled so I have put it back here.
Thanks for that!
Thanks for that!
Time Frame
About how long would it take to read and digest the 6 items listed for preparation to take the ITIL exam?
Thanks, Brock
ITIL
Thanks for your tips, passed the ITIL foundation with a 93%. Didn't spend a penny (or cent) asides from the registration fee! Now on to the Intermediate.
ITIL for Non-IT Persons
Hi guys. I have read all your comments, and you all make this thing look very easy.
I am not an IT person. But I have just decided to go into information management because of opportunities in the IT Dept of the company I work for. I have to write an exam on information management next week, I also must get the ITIL v3 foundation certification soon to stand any chance.
They talked of things like deploying IM Solutions, reviewing information architecture, and basic software engineering process.
How do I start to prepare? What training must I take. Will MCITP (microsoft) or CCNA (cisco) certification training be good starting points.
Information management and IT(IL)
Information Management is mainly Business and only partly IT. In many organizations knowledge of and skills in the business (demand) part of information management are scarce.
Information Management is about defining business requirements (for information) and translating them into information requirements for the non-automated and automated information provisioning.
ITIL hardly covers that part of information management, it is meant for IT service providers.
You can read more about the demand side of information management in this book, which is free downloadable after free registration.
www.aslbislbookshop.nl/library.php?show=document&lID=1412&lib=2
Business information Services Library - A Management Guide
Maybe this part of Information Management suits you better. Only little knowledge of ITIL will do then. Therefore passing exams won't be necessary.
In the US, it's data management
Machteld,
We interacted briefly on Twitter about this and after reviewing the link you provide I think there is a chance you & the BISL effort are making the following equation:
"Data management" = "technical"
"Information management" = "the business"
While one might make some theoretical arguments about the semantics of the words, on a practical basis in the US at least the term "data management" is highly business aligned, if one judges by the actual work of the data management community. These are the people who focus on the logical data, not its physical management, and there is no way to do this without strong alignment to business needs.
Recommend the work of the Data Management Association and especially the Data Management Body of Knowledge (DMBOK). This is not merely technical coverage of DBA matters (ICT). The practice starts with the semantics of business processes and how to take the first steps in making those semantics consistent enough to map onto information technology.
While I don't have time to do an exhaustive comparative of BiSL and DMBOK, I searched on the following terms in BiSL:
- Data Governance
- Data Quality
- DAMA
and did not get any hits. I think that governance and quality are two of the most important topics in aligning data/information to business needs. DMBOK has extensive coverage of both. Might be something for the BiSL authors to consider in a rewrite - of course, one might ask why we need all these disparate frameworks, but let's not go there today.
Charles T. Betz
http://www.erp4it.com
Info mgt for non-IT persons
Thank you very much Meijer. I have downloaded the book and read through it (though I could only download the first 30 pages). Now what training/certification does one need, to qualify as a professional in information management.
Information/Data Management
Davies - (hoping that the IT Skeptic doesn't think this too blatant a plug), you might consider the book 'Priciples of Data Management' by Kieth Gordon, which has been favouralbe compared with the DAMA BOK and has the added advantages of comparable brevity and less cost. It also coveres the Infomration/Data issue.
http://shop.bcs.org/display.asp?K=9781902505848 Also available on amazon etc.
As for certification there is a list of certification programmes on the DAMA website.
http://www.dama.org/i4a/pages/index.cfm?pageid=3365
Matthew Flynn
Book Publisher, BCS - The Chartered Institute for IT
A cut of the action
Of course I don't mind a reference to the book. Readers may also be interested in sourcing the book from Amazon USA here (with a cut for Skep)
Information or Data (Management)
I am the author of the book mentioned by Matthew. A few weeks ago I completed an article that discussed the issue of information v data and, as a follow on, informatiion management v data management.
The article is available at http://www.dmsg.bcs.org/web/images/stories/PDFs/information-or-data-2011....
It is by no means the definitive answer. I suspect that different communities will still be arguing over these terms for another 20 years or so.
A great statement
You and I agree completely:
those of us who think of ourselves as data managers in the broadest sense - in that the starting point for our interest in data is the vitally important part it plays in the provision of timely, accurate and relevant information for business users - are as much into information management as many of those who call themselves information managers and think that data is someone else’s problem. What we must not do is allow the term ‘data management’ to become associated solely with the technological aspects of the handling of data. Data management is an important business function and not something that should be left to technicians ...
This is also the essence of my argument when it comes to application vs. service management. To paraphrase you, "Those who think of themselves as application managers - the good ones, anyways - are as much into service management as many who call themselves service managers and think that applications are someone else's problem."
And I think in both cases there is a form of one-upsmanship operating in these industry debates. So tempting to try for competitive advantage via terminology. "He just doesn't get it. He's a mere data manager. A mere application manager. I offer you (drum roll) INFORMATION and SERVICES. Material so fine that the unsophisticated can't even see it..."
Charles T. Betz
http://www.erp4it.com
ITIL from Ilorin
Hi Femi
I live in Ilorin and need to write the ITIL exam and pass. Can we discuss some more? My email is udavoto@live.com.
difrrent examination institutes
Hi Skep
I am wondering about the credibility of diffrent examination institutes all accredited with APMG ,
I am going to take the exam by Loaylist CS as they offer online exam while for ISEB and Exin ,I have to attend a Prometric or Peaqrson test center and that would be impossible for me.
All keep saying ISEB is the best , what is the difference ?
Difference in Examination Institutes
Mas
Since Skep is asleep at this time, I assume, here is my answer.
Essentially they are all the same because they all have to use the APMG ITIL exams since APMG runs the qualification scheme. All EIs are accredited to be EIs by APMG and so have to meet their standards.
Differences about EIs that I do not want to discuss in detail are;
- How they accredit their ATOs and accredited lecturers.
- How they run the exams: paper-based with your lecturer as invigilator (proctor); or an external invigilator (proctor) turns up at end of course; or online exams at end of course; or online exams at a testing centre. Do they want to see photo ID or not.
- How they get you to register your contact details for the exam: on paper at the time of course by the lecturer/invigilator getting you to fill in a paper form or you fill it in online before the course/exam, or the ATO collects it from you before the course.
- How they get your result to you: by email or by post and how long it takes to get marked.
However, most important of all:
If you attend a course , you should evaluate the accredited training organisation(ATO) you intend to use on its pass rate and ask who will be the lecturer and what experience and pass rates they hold. For example, ISEB has over 40 ATOs to choose from!
Taking an online exam at an examination centre: the factors will be: convenience of location, quality of exam environment, admin staff and PC you will have to use. How they are securing your personal property: wallet, phone etc. - personal locker or left with the administrator!
For ITIL Foundation in the year 2010, 88% of candidates worldwide from all EIs passed the ITIL Foundation exam. I hope you will join the million persons holding the certificate.
HR airheads
I'm interested in how one defines best for an EI. There are no published metrics, the system has no transparency. ISEB have a good brand but as Geoff says these days there is nothing to distinguish the result only the process.
That might change if we have a fake-certs scandal and one EI's certs lost credibility in the job market. But even then how many employers care or check where you got your cert? I suspect many employers still don't know to distinguish between v2 and v3, especially the kind of HR airheads they assign to reviewing job applications
Guaranteed results
Take real exams, change some words and mix the questions, then give these to trainees as sample exams with correct answers. The you can guarantee results, as some trainers do. I suppose it is a little better than this e-mail offer:
"We went our company better that we could provide more quality diplomas!
Our level increases with each passing year and now we not only help you with the choice of degree and education, but also guarantee the quality of the Diploma.
You need to have just 4-6 weeks to get a Diploma (PhD, Master?s and Bachelor?s). So four-six weeks and the most important document is on your desk!
Your ideas ? our embodiment!"
But why not print the document yourself?
PhD of ITILogy
Aale
How do i get Diploma in
How do i get Diploma in four-six weeks? please provide me the details @ [email address deleted]
Thanks,
KK.
KKIf you contact me at the
KK
If you contact me at the Contact link above (unlike you, I don't post my mail address in open text because the spambots harvest them), for a mere $999 I will make you a Ph.D. in Credulity within hours. You may major in Gullibilty or Foolishness - your choice.
If that is too expensive, I suggest you read Aale's post with your brain in gear. As he suggested you could just print your own.
And if you still think such a degree is possible, I recommend you hand all your money to a close family member to manage for you, and stay away from the internet.
Skep.
How would you...
...distinguish between a V2 and a V3 expert as an employer, HR airhead or not?
I mean in practical terms of choosing between experts who come up via the different routes and what they will have learnt and the skills they will have acquired in getting there.
I'm sure many v2 experts who couldn't get funding to do the bridge will now find doors closing for them, but are v3 experts really that much more valuable to your organisation - especially when the elephant in the room is that most organisations claiming to have migrated to v3 are in reality still struggling to do the basics of v2.
I can vouch for the truth of Aale's comment below about how some some training companies are getting high pass rates - and of course what they are doing keeps the market happy.
Perhaps the future lies with PRISM?
James Finister - V1 and V3 expert
www.tcs.com
http://coreitsm.blogspot.com/
Passed!
Hey,
I passed with a 92% using steps 3, 6 (mostly Taruu and Datajar), 7 and 9 (of course) with a smattering of logical thinking.
Thank you for providing this great resource.
Additional Step?
This video on YouTube -- ITIL Explained Simply and Visually, http://www.youtube.com/watch?v=vBguassbAzo -- helped me understand the basic framework before I read anything. I highly recommend it being added to the list, maybe as the first step.
Cleared the ITIL Foundation V3 Certificate
I did not get anough time, So I went through only Taruu's material and sample test. I finised the exam in 15-20 mins and I cleared the exam.. Thanks you so much.. TARUU :)
ITIL v3 Foundation -- pass
Hi Skep, thanks for all the pointers. I also ordered the BMC "Best Practice Insights" books and passed on the basis of some prior knowledge, browsing the books and a quick blast through a couple of the practice tests you flagged.
Thanks again!
Simmo
Passed!
Hi Rob
Thanks so much for this incredibly useful page. I'd previously glanced at the odd bit of ITIL knowledge, but decided to further my career I had to get that little bit of paper. I found this site early this week, read the PDF in step one, did the practice exams on the Taruu site (which is now at: http://taruu.com/qtest.aspx) until I was getting above 80 each time and passed the exam this morning with 82%
Love your work!
Cheers
iScooty - fellow Skeptic
ITILV3 Foundation certified
Thanks itskeptic I passed my ITIL V3 Foundation today.
The guidance in this site helped me pass without any formal training or spending on course materials.
I paid only £128.40 to sit for the exam through PearsonVue center via EXIN. I had enough time to revise all my answers and then submit. The result and
scores per section as per syllabus? are available rightaway.
Although Taruu Foundation study guide is not sufficient for ITILv3 exam specially Service Level Management, it definitely
helps to steer someone new to ITIL in the right direction in a very simple and "easy to understand" way.
Charles Sturt itilv3 youtube videos by Marco Cattaneo are really interesting as well.
I gave all the mock exams via the 11 links for exam papers provided on your site.
I believe the syllabus was the back bone of my exam preparation.
The syllabus guides on what is covered in the exam and till what extent.
So Syllabus+Exam papers+Marco Cattaneo+ Taru= Pass with flying colours (steps 2,3,4,6).
Thanks
Hi Skep,
I just wanted to say thank you for a great site full of resources. I used this site and followed your steps and passed last week with 88%.
The Taruu sample exams were extremelly helpful in preparation.
Thanks
Again
Ross
Step 3 Taruu guide is broken link
Hi,
I just found this and will be working through the steps - looks very useful. Thought I'd mention that the Taruu study guide in step 3 doesn't seem to be available any more - I get a blank page (Firefix) or "page not found" (IE).
Martin
not on this blog
Martin
Many resources are available on the web without the permission of the copyright holder. I'd rather such links are not posted on this blog especially if the owner of the material no longer makes it available, presumably for a good reason.
Thanks a lot for the
Thanks a lot for the information available here. I passed the exam this morning. I'd say the foundation exam questions are quite reasonable and if you have a good understanding of the core concepts, you should be able to pass.
ITIL Foundation
hah! Love this post. There can only be one IT Skeptic, so I can't join you despite my similar thinking in terms of certifications. How else could I have gotten to the itSMF conference with only a lapsed CCNA? Real life experience (and knowing the right people). Nonetheless, a Foundation course has been offered to me so I'll go ahead and certify. It can only add to my awesome powers, right? And it'll be helpful if this prISM caper comes down the pipes.
ITIL for $150
Thanks for the details. I got my ITIL certification few days ago with 98% score.
I took the course from http://thoughtrock.net/ ($150 for Training + Certification Fee) – Exam is monitored by Loyalist Certification Service (Passing details will get updated in ITIL official Registry) . I would give 7 out of 10 for thoughtorck training videos and material.
Well, for $150 getting both training and certificate is a best option.
(Sorry guys, I am not branding that website here, just sharing my experience).
Taruu foundation exam materials is the best… :)
taruu material
Can you please send Taruu's study material at [email address removed]
no
No. I don't own the copyright or any right to distribute the material. If Taruu choose to no longer distribute it that is their right. It's called intellectual property.
Any recommendations for Cobit 4.1 foundation
Hello
Any recommendations for Cobit 4.1 foundation. Any study materials or reference, mock exams etc. Please share the details.
exam help
PRINCE2 yes COBIT no, sorry
I pass the exam with a great 95 !!
Thanks Skeptical for this great help resource. I didn´t have to watch the looong Youtube videos, I just made all tests and exams possible from the websites that you suggested and reviewed some notes that i had..and BUMBB!! 95.
Thanks a lot ...
warm fuzzies
Thanks Julio
I get warm fuzzies from every story like yours.
Does the steps shown here,
Does the steps shown here, cover the ITIL foundations exam in Canada. Please advise
good question
That is such a good question I passed it to the ITIL Wizard
ITIL v3 2011, should I wait for JAN2012 or take the current one?
Hi,
I'm planning to take ITIL V3.Foundations test but now I'm not sure what would best...To wait until JAN2012 or take current examination?
I was planning to take the thoughtrock deal they have the online trianing material plus the exam for $150. Has anybody else done or taken this course? How long do you think it might take to take this training and take the same? Is it possible before january 2012?
Thanks folks.
ITIL Foundation, the latest model
it should take no more than a few weeks to study for Foundation, depending on how fast you read.
January 2012 is the release date for updated ITIL 3.1 2011 syllabus I take it?
What is your need? If you don't need the exam soon then why not wait for the most current certification? Castle ITIL puts out the same old bull every time about how it doesn't matter and you shouldn't wait, but that is just because they don't want a slump in training sales in the interim. of course you should wait for the latest model at the same price, if you can afford to wait.
Hi Skeptic, thanks for your
Hi Skeptic, thanks for your quick reply, you are awesome.
Actually I want to take ITIL to enrich my CV, it's not something I need right now but I wanted to have it as soon as I could and also to start with other projects. I'm thinking about to wait but this offer sounds very tempting including training and test, and if we wait...How long will it take for training providers to update their courses too? I'm not sure at this point as also all sample tests and questions that are around on the web they are all based on the current version, so I don't really know if wait will means more a couple of months.
Any other suggestions or recommedntations?
some, like, annoying, like, comments... like
I started watching the youtube ITIL playlist and like, these guys say 'like' as if they're from, like, the valley in California. Like, I'm sure this like totally a joke or something? I dunno, but it's like, totally annoying and distracting.
ok, so I'm overreacting. But it's genuinely annoying and I can't watch it and give it much credibility. This is why:
http://www.youtube.com/watch?v=O5ze1neVziE&feature=related
appreciate what you get for what you paid
I teased Marcus about his accent but consider that video is worth every dollar you paid for it.
Put another way, it is bad enough that the world now expects IP to all be free without also criticising those who go to the effort of giving to you for nothing.
Apparently I'm the only one
my judgement is free from any sort of cost/quality expectation. And I'll just say I found it extremely distracting; to the point of not understanding it. Why does free have to mean lower quality?
Apparently I'm the only one
I'll just say I found it extremely distracting; to the point of not understanding it.
I'm not sure if this is a cultural or language barrier-thing. I'll just assume it is and suggest to
the author that they should use the word 'like' a lot less in the future.
Passed with flying colors
Thanks for the guidance. Just passed my exam and attained a very very high score. I scheduled an exam in 10 days in my city and read and studied the whole service life cycle phases every night. I also did practice questions daily from various sources. Besides diligence, experience working in the IT department of a very large corporation for a long time has helped big time in preparing for the exam on such a short timeline. If you are like me, who's involved in IT for a long time, specially in the service desk or support, be confident, chances are you are already equipped with the knowledge and learning ITIL will be fun and insightful.
PS
One more tip: Do practice questions first, then read your materials, then practice questions again. This has been very effective in my learning process ;)
Piece of Cake!
Skep,
I wanted to add my thanks to the many who have already used your advice. I just passed with a 95% by following steps 1, 2, 4, 5, 6, 6, 6 again. Although I could only sit through 36 of the 155 videos in step 4, I did as many practice tests/quizzes as I could. The ITIL Campus and Taruu questions were the best. Although I wouldn't want to give anyone a false expectation, I found the certification test questions to be easier (more straight forward) than some of those on-line. I was consistently scoring 75-85% on-line and, as I said, scored 95% on the test.
Thanks for being a great help!!
SEC
ThoughtRock
I just completed the exam and scored a 38/40 (95%) and am awaiting the official 2 business day results. I took the test online thru Loyalist and used the ThoughtRock deal.
I found the whole package of $150 for the online exam voucher, training material and Mock exam to be very valuable and worth it. I think the training modules more than prepare you for the test.....Plus I got to get certified in my pajamas in front of my computer while its snowing out! LOL
The Taaru mock exam and the Thoughtrock training along with some practice exams I studied on my own on random websites was more than enough to prepare me for the test. I actually found the Thoughtrock test and a few of the various online mock exams, as the person above mentioned, to actually be more challenging then the actual certification exam!
good luck to all and thanks for this website....it definitely helped out ALOT!
I passed!
Thanks for this blog! I passed the foundation exam with 75% by following the steps you outlined. I only studied 3 days. I went thorugh only 22 of 155 course videos and did all the practice exams.
Thanks Again!!!
Hi, Thank you very much for
Hi,
Thank you very much for the information,I followed the above steps1 to 6 and cleared the exam with very high score.I practiced the online exams 3 to 4 times and the exam was little bit tough as the choices were closely identical, Hence I request you all to be through with all the basic concepts
All the best
Thank you very much for this post
Thankyou!!
Hi Skeptic, Thankyou very much for all the steps provided to pass ITIL foundation. I followed the steps and did loads of practice test everyday to understand the concept and watched you tube videos upto 78....very good information. The actual exam was harder then the practice exam and tricky but I was able to achieve 80%. I did not buy any book. Thanks again.
passed using 3 steps
1. bought the OGC book (official study aid)
2. glanced at the official syllabus
3. studied hard for 5 days prior to the test.
Good old fashioned hard work paid off for me. I also bought Owning ITIL and Basic Service Management (which are great BTW. Consider me 'sheep dipped' for a while. I'm still trying to let it all sink in. Just think, in two more years, I can be a plumber! Er, maybe I took the wrong cert? :)
passed using 3 steps also
This site was a great help. I wasn't sure if I should risk $159 by following this guide but it totally paid off. I crammed this past week for about 5 days and passed my itil v3 exam. The itil book recommended was great and the free practice exams were equally helpful. I looked at a few of the CSU videos too but mainly the book and the practice exams. Thanks again for posting this info.
Hey everyone and
Hey everyone and Skeptic!!
Do you know where I can find also a self study guide to take CAPM or PMP? Does anybody know if there is a bundle for CAPM like TR has for ITIL with training and exam included?
Thanks.
Passed!
Passed today with 75% score
No training attended or book used
Studied for 3 weeks less than 2 hours daily, I used Taruu study guide (It is sort of a summary), Marco's videos were very helpful especially when there is something which needs more clarifying (Watched about 60 videos) , Did about 8 practice exams (Mock exams), The real exam wasn't harder than the practice exam.
Thanks Skeptic for the steps, Taruu for the study guide, Marco for the videos and Mock for the practice exams
here is a link to download Taruu's study guide
[Link deleted by site administrator]
ripoff
I'm really pleased for you - congratulations!
But please people, if Taaru withdraw the doc from the website, then remember that all these ripoff file sites are in violation of copyright.
ENGLISH ITIL V3 exam is retiring 1/31/12
Important Exam Information
The English ITIL Foundation examination based on the 2007 syllabus (Version 3) will be discontinued from 31 January 2012. This exam will still be available in other languages.
From 1 February 2012, only the new English examination, based on the 2011 syllabus, will be available. After this date it will no longer be possible to resit the 2007 (version 3) examination in English.
http://www.prometric.com/EXIN/default.htm
Doubts about 2012 exam
Hey skeptic, thanks for all the info!
As you know, from February 1st the exam will be based on syllabus 2011.
Do you think your steps (except for the step 2) will still be good to follow?
ITIL 2011 exam
Sure.
I have a hunch the syllabus has changed less than the books have. Anyone comment on that?
Anyway, most study materials will still be good enough. When i have time I'll update the sample exam list with 2011 exams, but the 2007 exams still make good practice materials. none(???) of the 2007 questions will be wrong in 2011.
2012
Hi,
Is this material still current in 2012?
Thanks
Yes
Yes
2012 update
Hi Skeptic,
Great work. Can you update the eight steps according to the 2011 syllabus.
Thanks.