Pass the ITIL V3 Foundation exam in six easy and (almost) free steps
If you know something about IT operations (not just development) and your IQ is in triple figures then passing the ITIL V3 Foundation exam should be no big deal and no big investment. (If in doubt, read the testimonials in the comments below). Follow these
six nine eight steps:
[updated 16/6/2012 ]
- Accredited ITIL® Course Training
- Exam Study Notes
- Practice Exam
- Test-Taking Tips
- Exam fee and exam
- Membership To Online ITSM Community Thought Rock
NEWSFLASH: NEWSFLASH: And MountainView are reportedly $149!!!
So why not just go with MountainView or ThoughtRock, since they are essentially offering the entire package for the same price that you will end up paying anyway for the exam? less in fact! $160 is pretty competitive!
Note: I don't get any payment from MountainView or ThoughtRock. I've met ThoughtRock at conferences but I wouldn't say I know them well. In fact I missed this obvious point for a long time. I can't see a catch, and most folk say good things about the course. I don't normally promote commercial offerings unless they radically change the game: this one seems to. Feel free to comment below about your experiences.
If you fail
There is a high probability you will pass, but if you fail, we accept no liability sorry. If you really want the certification (or you just don't believe us about doing it without training), the next step might be to do one of the online traning courses such as those from ITSMSolutions or ITIL Training Zone or Taruu (or countless others). Or for a cheaper option the Art of Service book-and-training for ITIL 2011 seems to sell a lot on Amazon (and I hear good comments about it). It's a buyer's market out there right now - shop around.
If you want a comprehensive reference book of all the content in ITIL's five core books, buy Foundations of IT Service Management Based on ITIL V3. Not free but much less than the ITIL books. Not updated to 2011 yet, sorry. $53+sh second-hand on Amazon.
If your boss is paying, you'll want the complete set of the actual ITIL books: ITIL Lifecycle Suite 2011 Edition.
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P.S. for those ITIL training vendors who are losing revenue to the online training providers, and those online providers who are losing revenue to the realisation that NO training is needed to pass ITIL V3 Foundation, I have this to say: The ITIL training industry, in the guise of the ITIL Qualifications Board, made a conscious decision to increase the marketability and decrease the cost of dnielivery by dumbing down the ITIL V3 Foundation syllabus to the point where it came to this. "As ye sow so shall ye reap".
If you wanted to maintain your stranglehold on training, you should have pumped it up into a one-week course with compulsory laboratory exercises and simulations (go back to your precious Blooms and understand the distinction between knowledge and skills), and a hard exam.
The way to save yourselves now is to convince the market that Foundation is a worthless sheep-dip and the real value comes with Intermediate and Expert. If you are smart you are already planning this.