This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
The IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:
Amazon & CreateSpace
APMG
BCS
Biomni
bITa NL
BMC (Numara)
CA Pacific
Citrix (Beetil)
Citrix Online
Delta Software (local partner for Infra)
Google Adsense
various itSMF local chapters
ITSM Review
Lulu
Pink Elephant
SDI
Van Haren Publishing
Zoho (ManageEngine)
I don't get paid to say nice things and I don't get paid to review anything.
You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.