Recession Recession Recession Recession Recession Recession Recession Recession
Come on people, say it: "recession". Enough of "these troubled times" and "the current conditions". Stop tiptoeing around and face up to what will certainly be the biggest recession in our working careers and in the worst case the first depression since the 30s. Euphemisms only mask the problem and retard preparations. Batten down the hatches. And don't expect business as usual for ITIL.
In recession, ITSM sees an up-tick in spending as companies look for efficiencies: they spend to save. On the other hand projects get cut and so do consultants. So how it averages out is anyone's guess. But I'm betting it won't be pretty.
If so, there are a few implications:
If TSO think many people going to pay for ITIL Live in a recession they are on drugs (not even £2000 for a special-price-for-you-my-friend advance subscription). It looks very like ITIL Live is going to invent more ITIL than is in the books rather than just explain it (more on that later), but the books are quite enough to be going on with thank-you very much. (We recently discussed how to really save money on books).
Better service can wait. If ITIL doesn't show cost savings and easier compliance it is in trouble. Personally I suspect COBIT drives ISO20000 compliance just as effectively as ITIL does if not more so. And costs savings from ITIL have always been moot - plenty of authorities agree on that. So right now ITIL's future hangs in the balance, or at the very least the momentum will dissipate. The upside is the vendors may lose interest.
If people are going to dither more over doing ITIL, then trying to kill off ITIL V2 would be the dumbest thing Castle ITIL could do. V2 is familiar, simpler, proven and of tighter scope: expect an upturn in interest.
All together now: "Recession recession recession recession recession recession recession recession recession recession recession recession recession ..."
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