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Supplier strategy & policy undefined in ITIL V3 Service Strategy

BOKKE submitted by mbuzina

on Thu, 2009-05-07 14:33. [nid:1492]

Service Design 4.7.6.1 p 162 requires a Supplier Strategy & Policy from Service Strategy. Service Strategy does not mention anything with regard to this. The glossary does not define any of these two terms.

Again a cross book omission. Great, I just wanted to write a few things on the Supplier Strategy and now I am out of references (ISO 20000 does not help here, CobiT neither). OK, again I will use my common sense.

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