Skip to Main Content Area

.

Lively up your online or real-world event with
The IT Skeptic

User login

Navigation

Recent Comments

Basic Service Management is now available
Written by the IT Skeptic!!

This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.

The agile Manager

Here it is, friends! Our book The agile Manager (small "a") is out now in paperback and ebook.

300 pages of our thoughts on New Ways of Working and Managing. Especially managing, the key that unlocks advancement to New Ways

Tags

2011 ABC academic acend adaptive case agile AI alert analysts anonymity APMG Application April Fool Asia ASL assessment assurance automation awards awful Axelos Axios basic SM BCS beetil behaviour best practice Big Uncle bitcoin blog BMC BoK BOKKED book review books business business case BYOD CA CAB Cabinet Office callcentre Capita career case catalogue certification change change management checklist Chicken ITle China Chokey CIO classic Skeptic climate cloud CMDB cmdbcloud CMM CobiT collaboration comments competitive compliance conference configuration confirmed in BOK database consulting Continual Service Improvement copyright Core publications cowboys Crap Factoid crazy goals CSC CSI cult culture customer darwin demand design devops digital Direct discovery document DOES EasyVista economy Editing Editorial EDS Egypt email engineering ERP etf ethics eTOM event EXIN expert exponential facebook fad failure Feature federation Firescope flow forecasting Forrester free ITIL funding future gartner Glossary google Gov.uk governance green guest guest post HDI Hornbill horse HP HR humanistic humour IBM ieb Illogical or incomprehensible improvement incident Inconsistent between books Inconsistent within book Inconsistent with ISO20000 Incorrect cross-reference India Infonomics information Infra innovation internet In the blog iphone ISACA ISEB ISO9000 ISO20000 ISO38500 it4it ITIL IT management IT Skeptics ITSM itSMF itsmfi ITSMI ITSM Review jobs Just plain wrong Kamu kanban knowledge Knowledge Academy Kurzweil lean legends liberation linden Lite LOS mainframe Managed Objects management marketing master maturity measurement metrics Microsoft Missing text or graphic mobile MOF monitoring MoP MoV multispeed new age nimble Not attributed to rights-holder Not best practice NPS Nucleus numbers nwom nwowam Obsolete, outdated offshore OGC Omission open open content open source openspace operations OPSI optimism outsource Owning ITIL Passing your ITIL Foundation Exam - the Official Study Aid people peoplecert personal digital personnel phases philosophy Pink piracy PMBOK podcast Podcasts policy portfolio Powerpoint practice PRINCE2 prISM privacy problem process procurement product production professionalism project publications quality Rackspace Rambling Kid Realitsm readiness RealIT Realitsm Refresh release renaissance request research rfp risk robots ROI roles root cause S+C SaaS sales SCMG service Service Archetype service delivery Service Design service desk service improvement service level Service Operation Service Strategy Service strategy Service Transition Service Transition shadow sharepoint SIAM Skep Chat skep clan skepticism SKMS SLA slow small smarch SMCG smcongress SOA social software spam speaking Squeeze SRE standard Standard+Case Standard Case strategy Sunview supplier suppliers support Swami systems teal unicorn technology telco terminology Term should be in glossary TFT The Skeptical Informer tipu ToC tools trademark training transformation TSO TV twitter Typographical Unclear, confusing user V2 V3 ValIT value values velocity vendors Verism VHP Vietnam virtual virtualization vision VMWare VOIP Watson web Web 2.0 wikipedia workflow workplace

Meet the IT Skeptic
...and my boss DrVu!

Contact me to meet up

Hear the IT Skeptic

Here us present on the online conference Shine19 on 30th October at 04:00GMT about
Bringing Humanity to Work

The ITSM Crowd, July 2018

Vietnam traffic as an analogy for work agility

AllDay DevOps 2018, 17th October

RunAsRadio podcast
DevOps for Everyone with Rob England
http://runasradio.com/Shows/Show/542

Read the IT Skeptic
7 Crazy Goals to Start You on Your ITSM Journey to DevOps for XMatters

A white paper on my Standard+Case model

Useful stuff
I have been producing:
- Standard+Case
- Kamu: improvements to ITSM, DevOps and Agile that come from learning from each other
- lists of great DevOps books, and DevOps articles
- The IT Renaissance, the movement that generates DevOps, BYOD, Shadow IT, and other phenomena
- New ways of working, especially New Ways Of Managing, at the IT and eneterpsie levels

... and hopefully every year a Big Idea.

Want the IT Skeptic to speak at your online or real-world event?

Topics

blog certification CMDB CobiT Crap Factoid devops ITIL ITSM itSMF OGC V3 vendors

"The IT Skeptic™", "The Skeptical Informer™", "The IT Swami™", "Chokey the Chimp™" and "BOKKED™" are trademarks of Two Hills Ltd.
ITIL® is a Registered Trade Mark of AXELOS Limited
PRINCE2® is a Registered Trade Mark of AXELOS Limited
M_o_R® is a Registered Trade Mark of AXELOS Limited
P3O® is a Registered Trade Mark of AXELOS Limited
MSP® is a Registered Trade Mark of AXELOS Limited
P3M3® is a Registered Trade Mark of AXELOS Limited
MoV® is a Registered Trade Mark of AXELOS Limited
MoP® is a Registered Trade Mark of AXELOS Limited
ITIL® is registered in the U.S. Patent and Trademark Office.
ITIL Live™ is a trademark of TSO, The Stationery Office.
prISM® is a registered trademark of itSMF International Inc.
COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association and the IT Governance Institute.
Microsoft® is a Registered Trade Mark of Microsoft Corp. in the United States and/or other countries.
USMBOK™ is a trademarks of the SM101.
CMM® and CMMI® are Registered Trade Marks of Carnegie Mellon University.
ISO® is a Registered Trade Mark of the International Organisation for Standardisation.
KCS was developed by the Consortium for Service Innovation™, www.serviceinnovation.org The KCS Academy, KCS and Adaptive Organization are service marks of the Consortium for Service Innovation™.
DevOps isn't a trademark of anyone.
Except where indicated otherwise, all contents of this site are © Copyright Two Hills Ltd www.twohills.co.nz.

Creative Commons License

Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "© Copyright Two Hills Ltd www.twohills.co.nz by Rob England, The IT Skeptic" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the Terms and Conditions and to our Privacy Policy.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd

Made in New Zealand by Rob England