http://www.itskeptic.org/taxonomy/term/11 The taxonomy view with a depth of 0. en http://www.itskeptic.org/node/449 <p>So <a href="http://www.thinkhdi.com/hdi.aspx?c=234" target="_blank">Ron Muns</a> has cashed in his HelpDesk Institute, also known as <a href="http://www.thinkhdi.com/" target="_blank">ThinkHDI</a>, also known as Think Service Inc, for a cool $30 million, give or take small change. What does this mean for the Service Management community?</p> <p><a href="http://www.itskeptic.org/node/449">read more</a></p> http://www.itskeptic.org/node/449#comments HDI Sun, 03 Feb 2008 21:08:32 -0700 skeptic 449 at http://www.itskeptic.org http://www.itskeptic.org/node/36 <p><!-- ckey="45389F7C" --> Further to <a href="http://www.itskeptic.org/node/31">my "Is ITIL dead in the water?" blog entry</a> about ISO/IEC 20000 developing a life of its own and the center of gravity moving to the USA, the plot thickens. <a href="http://www.thinkhdi.com/publications/pressReleases/viewPressRelease.aspx?PressReleaseID=181&amp;SectionName=PressReleases">This press release, released today,</a> reveals another potential threat to ITIL's hegemony:</p> <p><a href="http://www.itskeptic.org/node/36">read more</a></p> http://www.itskeptic.org/node/36#comments HDI ISO20000 ITIL Mon, 07 Aug 2006 14:57:42 -0600 skeptic 36 at http://www.itskeptic.org