confirmed in BOK database

CSI p124 PIR belongs in 5.6.5

skeptic — Wed, 12 Mar 2008 05:04:37 -0600

The heading ‘Post-Implementation Review’ and its following paragraph moved to page 125, to follow the paragraph ending ‘The proposed change is then scheduled as part of a release.’ i.e. this sub-section becomes part of section 5.6.5

CSI assorted editing errors refering to figure "below"

skeptic — Wed, 12 Mar 2008 04:59:06 -0600

36
3.10.3
‘IT governance touches nearly every area detailed in the figure above.’ changed to ‘IT governance touches nearly every area detailed in Figure 3.7.’
100
5.2, Value of processes vs. maturity
of processes
In first paragraph, first sentence, ‘below’ deleted
100
5.2, Value of processes vs. maturity
of processes
In second paragraph, the first sentence amended to read:

CSI p162 figure is 8.3

skeptic — Wed, 12 Mar 2008 04:51:55 -0600

In second paragraph of Communication transformation (right hand column), ‘The below figure’ changed to ‘Figure 8.3’

SO p64 CAB/EC should be ECAB

skeptic — Wed, 12 Mar 2008 04:38:15 -0600

4.4.5.8 ‘Change Advisory Board Emergency Committee (CAB/EC) to facilitate this urgent action.’ change to ‘Emergency Change Advisory Board (ECAB).’

SO p58, p61 ‘unknown’ deleted

skeptic — Wed, 12 Mar 2008 04:32:19 -0600

58
In first sentence of section 4.4, ‘unknown’ deleted
61
In first bullet point of 4.4.5.1 ‘an unknown cause’ changed to ‘a cause’

ST p90 Figure 4.20

skeptic — Wed, 12 Mar 2008 04:00:00 -0600

‘Assume deployment …’ changed to ‘Assure deployment …’

SD p291 Glossary: Brainstorming

skeptic — Wed, 12 Mar 2008 03:54:00 -0600

Under the glossaery definition for ‘Brainstorming’ change the words ‘Service Operation’ to ‘Service Design’

SD p214 ‘Service Transition Pack’ changed to ‘Service Design Pack’

skeptic — Wed, 12 Mar 2008 03:50:46 -0600

214
8.5.1 Prerequisities for success
In left hand column, 4th line from bottom, ‘Service Transition Pack’ changed to ‘Service Design Pack’
214
8.5.2 Critical Success Factors…
In penultimate bullet point on page, ‘Service Transition Pack’ changed to ‘Service Design Pack’

SD p147,148 change SMIS to ISMS

skeptic — Wed, 12 Mar 2008 03:47:33 -0600

147
4.6.6.2 Outputs
2nd bullet point changed to ‘An Information Security Management System (ISMS)’
148
4.6.8 Information Management
3 instances of SMIS changed to ISMS

SD p145 Figure 4.27

skeptic — Wed, 12 Mar 2008 03:41:48 -0600

In Figure 4.27, bold text on left hand side of figure changed to ‘Information Security Management System (ISMS)’.