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process
OGC publish a useless Lifecycle Process Model for ITIL V3 OGC have recently published the long-promised Lifecycle Process Model for ITIL V3. It is pretty much useless in its published state. 19 comments Read more ITIL V3 Processes Last updated 9th May 2008 All ten processes and one function from ITIL version 2 are there in ITIL version 3. So too are a number of new process and functions: at least 13 by my count, 17 by others. Add new comment Read more Technology does not fix process problems, but that's still what people want to see A lovely example of the "Someone screwed up. What are you going to buy to fix it?" mentality that plagues this industry: 17 comments Read more
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