OGC have recently published the long-promised Lifecycle Process Model for ITIL V3. It is pretty much useless in its published state.
Last updated 9th May 2008
All ten processes and one function from ITIL version 2 are there in ITIL version 3. So too are a number of new process and functions: at least 13 by my count, 17 by others.
A lovely example of the "Someone screwed up. What are you going to buy to fix it?" mentality that plagues this industry:
Submit search form
It may be egotistical to think anybody cares, but for those of you visiting this site while at work, here are some links for your idle curiousity:
Recent comments