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 <title>Refining the Five Percent Club</title>
 <link>http://www.itskeptic.org/refining-five-percent-club</link>
 <description>&lt;p&gt;A guest post today from Aale Roos:&lt;/p&gt;
&lt;p&gt;Knowing how Rob loves the CMDB ;) I thought I should publish my latest survey results here &lt;a href=&quot;http://www.itsmportal.com/columns/aaleroos&quot; target=&quot;_blank&quot;&gt;instead of ITSM Portal&lt;/a&gt;. &lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.itskeptic.org/refining-five-percent-club&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
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 <category domain="http://www.itskeptic.org/cmdb">CMDB</category>
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 <pubDate>Thu, 07 Apr 2011 14:01:00 -0600</pubDate>
 <dc:creator>aroos</dc:creator>
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 <title>ISO20000 gives ITIL the balls it needs to be successful </title>
 <link>http://www.itskeptic.org/node/473</link>
 <description>&lt;p&gt;[Today as a change we have a guest blog post from Don Page.  Don is a long-time ITIL person who has contributed much over the years.  This post originally appeared as a comment on this blog, but I think it is important enough to move it up to a post.]&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Firstly I love reading ITIL Sceptic; the passion, expertise and honesty of individuals, the stupidity and self interest of others.  &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As  one of ITIL&#039;s biggest supporters and critics I have reached a stage where I am very frustrated with the whole “ITIL journey”, its hype; its promised outcomes.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.itskeptic.org/node/473&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
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 <category domain="http://www.itskeptic.org/taxonomy/term/27">ISO20000</category>
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 <pubDate>Tue, 19 Feb 2008 23:38:03 -0700</pubDate>
 <dc:creator>donpage</dc:creator>
 <guid isPermaLink="false">473 at http://www.itskeptic.org</guid>
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