Everyone who is interested in ITIL V3's credibility in the Application Management space should read the recent OGC white paper which shows how little ITIL used an existing respected on-hand body of knowledge.
It is not all satire and scorn for the IT Skeptic. At times he comes up with some serious contributions to the ITSM community. Lately these include: Sensible Service Management Series for SMEs
A webinar on How to Keep Your IT Career Secure - if you missed it you can view the archived recording here
A white paper on the state of ITIL
Tipu, a new approach to service improvement
A new book, Basic Service Management
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