http://www.itskeptic.org/taxonomy/term/142 The taxonomy view with a depth of 0. en http://www.itskeptic.org/node/614 <p>ITIL V3's Service Knowledge Management System (SKMS) is something to aspire to. But it is seldom a good decision to do it right now. WARNING: don't try this at work.</p> <p><a href="http://www.itskeptic.org/node/614">read more</a></p> http://www.itskeptic.org/node/614#comments CMDB ITIL SKMS V3 Sun, 25 May 2008 15:38:38 -0600 skeptic 614 at http://www.itskeptic.org http://www.itskeptic.org/node/604 <p>At the request of a fellow skeptic, I am asking readers to name one, just one, example of an ITIL V3 Service Knowledge Management System, SKMS, in the wild. Not the beginnings of one or part of one, or a bastardised version of one. Just one fully formed, grown up, functioning SKMS. Name one.</p> <p><a href="http://www.itskeptic.org/node/604">read more</a></p> http://www.itskeptic.org/node/604#comments CMDB ITIL SKMS V3 Sat, 17 May 2008 21:44:29 -0600 skeptic 604 at http://www.itskeptic.org