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ITIL Problem versus Risk

It was one of the great ITSM philosophers, Jan van Bon who first explained to me that Problem Management is but a special case of Risk Management.

In a purist theoretical sense he is right, but on a practical level I think the distinction is useful. It is certainly entrenched.

Contingency planning

As the recession deepens, perhaps we need to lighten up some and make sure we don't over-spend on risk mitigation.

Risk Management - the lost process of ITIL V3

Is Risk Management the "lost process" of ITIL V3?

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