The IT Skeptic's favourite quote of the month:
"People change slowly, so don't expect technology to alter the way business is run." The Future is About Information, Not Tech
My paraphrase: people change process and process changes technology, not the other way around.
Vendors are making a fuss about their Root Cause Analysis (RCA) features in their tools. People Process Things once again: who says Root Cause is in the technology?
Recent comments