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Project Mgmt in ITIL V3 - The IT Skeptic

10:48 minutes (4.34 MB)

A podcast of the original article Why is Project Management almost invisible in ITIL V3?

PM is the engine that moves much stuff (hopefully just about everything) from Development to Production, which is pretty important now that ITIL has muscled into Application Management. PM should interlock with Change Management and Testing. PM should provide most of the Early Life Support. Release and Deployment shouldn't move without PM: if it is big enough to be a release it should be a project. And so on.

Why is Project Management almost invisible in ITIL V3?

This post has been podcast

Why is Project Management all but invisible in ITIL V3?

Solid Harmony: mentions of PRINCE2 in ITIL V3

Further to my post about the invisibility of Project Management in ITIL V3, it is interesting to see that there is even less mention of PRINCE2 in particular, despite it being ITIL's stable-mate at OGC. Not much walking across the corridor here! Of course, the North Americans were in control of writing much of ITIL V3 and none of it is actually done at OGC any more.

Lack of Management Commitment seriously affects project delivery in our organization

It is interesting that three quarters of the scientifically invalid sample of readers who actually responded to our survey on "IT has no respect for or understanding of customers and users" either agreed or partly agreed with the statement. This could mean one of several things:

  • IT is particularly hard on IT
  • Never give process geeks a "maybe" option
  • IT has no respect for or understanding of customers and users

You'd like to think we would be making some progress on this one by now.

Let's try another (with a less satanic node number this time): "Lack of Management Commitment seriously affects project delivery in our organization". How do you feel about that statement?

One more for the Links page

An IT Skeptic has gotta love a website called IT Project Failures so a special thankyou to Terry Doerscher for pointing us to it. It is a fascinating read. Nice to see SAP featuring at the top today - what a surprise.

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