small http://www.itskeptic.org/taxonomy/term/165 The taxonomy view with a depth of 0. en ITIL for small business could be called BILL: the Business Infrastructure Library of Least practice http://www.itskeptic.org/node/1114 <p>I did some work a while ago on SM in SMEs (that's Service Management in Small to Medium Enterprises of course: SMISME? SM4SME [the one I use]? SMESM?). When seen through the distorting lens of SME priorities, frameworks like ITIL look pretty different. Every 70s deadbeat like this writer knew that you can learn by tripping out, so it is enlightening for us to look at ITIL in REALLY small organisations. I wrote an article about it but the website is no longer available so here is the article:</p> <p><a href="http://www.itskeptic.org/node/1114">read more</a></p> http://www.itskeptic.org/node/1114#comments http://www.itskeptic.org/crss/node/1114 ITIL small Wed, 13 May 2009 03:57:35 -0600 skeptic 1114 at http://www.itskeptic.org