open content

ITSM open content

skeptic — Sun, 27 Mar 2011 06:44:31 -0600

Right now the ITSM community seems to be abuzz with suggestions for open contribution repositories for ITSM knowledge and discussion. As one who has had a few cracks at this, let me assure you that if you build it, they won't come.
[Updated: let's compile a list of sites, see below]
The ITSM road is littered with the rusting wrecks of open ITSM bodies of knowledge (BOKs). Open ITIL, the ITIL Wiki, the ITIL Open Wiki, the ITIL Process Wiki, the People's Liberation Front of Judea...

Merry Christmas from the British Government? Is ITIL public domain?

skeptic — Sun, 26 Dec 2010 04:24:16 -0700

There is a quiet revolution going on within the British Government right now. And it might just have handed the ITIL community a Christmas present: an open licence for ITIL.

Open Source is political: Blows Against The Empire

skeptic — Mon, 23 Mar 2009 14:32:53 -0600

Open Source product groups are occasionally highly politically motivated - frankly some come from a socialist/anarchist viewpoint of wanting to bring down the evil capitalist system. Whilst I realise that capitalism has an image problem right now, open source tools will never prosper in business until they get aboard business.

Limiting the Crowd to their own time at their own expense: the open community's distate for commerce

skeptic — Tue, 11 Nov 2008 12:15:05 -0700

Recently we looked at the Folly of the Crowd: how in all but the largest of online communities the supposed consensus community content is actually created by a fanatical few. This is made worse by the online world's distaste of people making a living.

Microsoft ups the ante on ITIL by releasing MOF into the public domain

skeptic — Mon, 15 Sep 2008 18:09:38 -0600

Just what sort of pacts has OGC signed with the money engines at TSO and APMG, or is HM still her own master? When will ITIL be set free?

The real significance remains to be seen, but Microsoft's announcement that MOF 4.0 (Microsoft Operating Framework, a MS variant of ITIL) is now available under a Creative Commons licence to not only Share but also Remix(!) puts additional pressure on Castle ITIL's proprietary grip on the ITIL content. The explicit mention of ITIL in the announcement suggests to me this pressure is not accidental. MOF was already freely available for download, as also are COBIT and FITS, but this takes open content ITSM another step.