cloud

Transformational technologies are a small view

skeptic — Tue, 24 Jan 2012 00:40:44 -0700

It seems to me that new technologies such as cloud, social media, or mobile personal computing, are seen as much more transformational by some of us in IT. I suspect that is because of our industry's fixation with technology at the cost of people and process.

We need a movement

skeptic — Mon, 28 Mar 2011 22:33:33 -0600

"What if..." "What if..." So many great minds, and a few not-so-great ones, are trying to "solve" ITSM right now. It's a geek thing. It's a man thing.

Two Hills' cloud-based IT strategy for 2011

skeptic — Mon, 31 Jan 2011 12:47:35 -0700

When you are a company of one, there are limited opportunities to test your IT strategies. So let me share one with you readers for feedback. This year Two Hills Limited is going Cloud.

Cloud is a distraction to IT's day job

skeptic — Mon, 13 Dec 2010 11:33:56 -0700

This started as a comment but I made it a post - it is important. I've talked before about how IT Management is 1% innovation and 99% perspiration. Innovation is not our day job. For the small number of IT people who are in charge of conceptualising new services or setting architectural directions, then Cloud is very exciting.

A few swallows in the Cloud are not altering the landscape

skeptic — Sat, 11 Dec 2010 16:24:23 -0700

I'm happy for Rodrigo Flores (who has probably given up on me at this point) that he has a few strong sales leads over Christmas. But I don't think that constitutes the future arriving "with a bang", an "altered landscape" or proof that Cloud is "happening" in any widespread transformational sense.

The Cloud does not mean greater agility - Cloud is NOT a utility

skeptic — Fri, 19 Nov 2010 22:03:30 -0700

While I'm popping Cloud bubbles, let's talk about another couple: Cloud agility and Cloud as a utility.

Every Cloud has a silver bullet to kill the dreaded ITIL

skeptic — Thu, 18 Nov 2010 12:13:38 -0700

The Cloud is not sweeping away ITIL or IT Service Management. Every over-hyped fad claims the rules are different now and we don't have to worry about some basic fundamental that has always plagued us in the past. And every time it turns out to be crap. The rules are the same and have been ever since the Europeans over-traded tulips, probably much longer. Business needs management. Without management control, risk kills it. ITSM is the framework for management of IT. It articulates what we do for the customer. ITSM is basic IT, wherever it is running. Cloud may play on different instruments but the tune is the same. The detail of what we control changes. Even the way we control changes. but we still need the controls. So this beating up on ITIL isn't about Cloud really. It is about techs frustrated because they are not allowed to do what they like without supervision.

In defense of ITILista

skeptic — Tue, 14 Sep 2010 14:49:31 -0600

Apparently ITIL people are obstructing the Cloud. Once again the poor techno-geeks' creative brilliance is stifled by unnecessary process.

The top seven issues with Cloud Computing

skeptic — Mon, 01 Feb 2010 03:38:18 -0700

Why not? Everyone else has tried to list what they are, right after they tried to define what Cloud Computing is. My turn.

Does a cloud computing infrastructure obviate the need for IT Service Management systems?

skeptic — Sun, 02 Aug 2009 14:40:12 -0600

Does a cloud computing infrastructure obviate the need for IT Service Management systems? The IT Skeptic thinks not.