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Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

books

Copper Service

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Rob England's next book is provisionally titled Copper Service: a basic guide to providing services (we had a discussion on naming it - please make name-related comments there).

This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is mercifully brief.

Owning ITIL now available on Amazon.co.uk, Amazon.de, Amazon.co.jp etc

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The IT Skeptic's book Owning ITIL® is now available on the "other" Amazon sites such as Amazon.co.uk. It has been available for some time on Amazon.com. Essential reading for everyone planning, proposing, owning or approving Service Management projects!

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