This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
It lurks in the corner of many data centres these days. Actually, no, it used to lurk in the corner. Now it lurks on a virtual server. If it don't start we're screwed. What is it?