CobiT

COBIT rivals ITIL

skeptic — Mon, 11 Aug 2008 16:20:29 -0600

Those who say "COBIT is the what and ITIL the how" either haven't read COBIT, are oversimplifying or are being excessively polite to ITIL.

Will ISO9000 absorb or displace ITIL?

skeptic — Mon, 12 May 2008 02:41:31 -0600

Many people, such as ITSMView, are asking the question "Is ISO 20000 set to take over ITIL?" Perhaps they should be looking over their shoulder at another ISO standard and the associated industry: ISO9000.

ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them.

skeptic — Wed, 30 Jan 2008 14:12:19 -0700

itSMF exists as a marketing arm of the ITSM industry, by definition. An open market is a wonderfully self-levelling system: money flows where the potential money is. So itSMF forms a very good indicator of where the interest or 'action' is in ITSM at the time. Right now it is ITIL. But what about the future?

ITIL is the hitchhiker's guide, COBIT is the encyclopaedia

skeptic — Fri, 07 Dec 2007 15:16:36 -0700

As the IT Skeptic digs (happily) deeper into COBIT, I ponder the difference between COBIT and ITIL. In my simple layman's mind, ITIL is the hitchhiker's guide, COBIT is the encyclopaedia, rather like the Hitch Hiker's Guide to the Galaxy and the Encyclopedia Galactica.

ITIL is far from comprehensive

skeptic — Mon, 23 Oct 2006 23:57:03 -0600

ITIL certainly does not cover all aspects of "IT Infrastructure" as the name suggests. It does not even cover all aspects of an IT Service Management Library, which would be a more accurate name for its scope. For a framework that pays much lip service to the Deming Plan-Do-Check-Act cycle, it is light on with any part of that cycle except "Do".