VHP

It's official - ITIL is a commercial product

It is clear from reading a recent complaint report from the British Government agency OPSI (the Office of Public Sector Information,
part of the National Archives) that OGC and Van Haren Publishing aren't best mates any more. VHP allege a number of non-competitive practices, most of which OGC managed to duck as being outside the scope of OPSI's remit. Read the report yourself for the detail, but I take some interesting points from it:

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