Pink

See you in Vegas for the Pink Elephant conference?

skeptic — Thu, 13 Jan 2011 15:31:54 -0700

The IT Skeptic will be in attendance at the 15th Annual IT Management Conference in the Bellagio, Las Vegas, 21st-23rd February (come see me in my booth!). It's not too late to get along to the biggest and best ITSM conference around. Check out the depth and breadth of the content.

Rant vs counter-rant: the ITIL V3 Certification Scheme

skeptic — Tue, 27 Jul 2010 13:51:28 -0600

Pierre Bernard over at Pink Elephant had a "personal rant" about "people «complaining» about the ITIL® V3 scheme" and "much negativity presently in various blogs and social media sites about the ITIL® v3 scheme". That'd be me, for one, so I feel compelled to comment.

emerging trends and themes of IT Service Management

skeptic — Thu, 06 May 2010 18:52:37 -0600

A funny thing happened on the way to the conference... Those interested in emerging trends and themes of ITSM should check out my posts over at the Pink Elephant Conference Blog, regarding why the conference name was changed from IT Service Management to IT Management, and what I think are the four strong emergent themes of IT Management for 2010/2011. Let's get some discussion going over them...

Why the difference in numbers between PinkVerify and OGC ITIL product certifications?

skeptic — Mon, 08 Mar 2010 14:04:58 -0700

There appears to be more vendors certifying their products against more processes on PinkVerify than the OGC scheme. Why is that? What can OGC learn from Pink about making it easier for vendors? or does it show that PinkVerify is too easy? Does it matter?

An outage on the IT Skeptic website and why technology hates me

skeptic — Mon, 22 Feb 2010 18:29:10 -0700

I hate technology. Really. I work with it every day, but I feel about it the same way that sanitation workers feel about their medium (or the way I HOPE they feel about it). I use technology when I have to, to do what I want to do. But I hate it. And it knows it and it hates me back. Take for example the weekend's outage on this blog.

The Exhibit Hall Optimizer

skeptic — Mon, 25 Jan 2010 13:22:03 -0700

It is not too late to sign up for Pink Elephant's 14th Annual ITSM Conference in Las Vegas next month. I'll see you there. If you come along, we'll be introducing an entirely new feature: an Exhibit Hall Optimizer. I have created the EHOBOK, the Exhibit Hall Optimizer Body Of Knowledge, as a tool for you to extract maximum value from the vendor exhibits, usually a dead zone for some of us at a conference. Check it out on the Conference blog and discover important principles such as

5 Tips For Developing An ITSM Strategic Road Map

skeptic — Mon, 02 Nov 2009 16:21:13 -0700

Over on the Pink Elephant conference blog, I talked to Pink Elephant’s AVP Product Strategy, Troy DuMoulin, who blogs regularly and – I think – with lots of insight. We don’t always agree (see my recent post) but anyone who themes his blog around the Hitchhiker’s Guide to the Galaxy has got to be worth reading, and the content rewards the effort.

Taking on the CMDB Deathstar

skeptic — Thu, 29 Oct 2009 22:15:38 -0600

Anyone who has read my posts on CMDB and those of Troy DuMoulin on that same topic might think we disagree and they'd be right... but only partly. There is a lot we DO agree on over CMDB. Nevertheless I look forward to some brisk debate at the Pink conference in February in Vegas.

Common sense around ITIL V3 certification paths

skeptic — Sat, 06 Jun 2009 22:11:47 -0600

In true camels/committees fashion, the ITIL V3 certification scheme is arcanely complex, as it twists itself into knots to please everyone. Then Pink Elephant come along and make it all seem simple.

Interesting idea for spreading the expertise - and the risk

skeptic — Mon, 27 Apr 2009 01:53:44 -0600

In our mobile age it becomes very difficult for employers to build a base of expertise in the organisation. It leaks. You've no sooner paid for someone's ITIL Manager's (now Expert's) certificate and they are moving on. Pink Elephant has been talking about an interesting alternative approach: an expert team.