vendors

The commercialisation of ITIL: a slow boiling of the frog

A recent comment said "Why is everyone banging on about the commercial aspects of this refresh?...it's been commercial for years."

Indeed ITIL has been commercial for years. But it has beeen a slow boiling of the frog. The unseemly scrabbling around version 3 has made obvious a trend that has indeed been going on for longer.

ITIL Version 3 changes everything for ATOs and consulting firms.

We have spoken at length on this blog about the unseemly commercialisation of ITIL. Many firms feed at the trough right now, but the IT Skeptic predicts the trough is about to get higher and harder to reach.

My first ITIL spam. ITSM is going to the dogs.

As one more item in the growing pile of evidence that the ITIL community has become the ITIL industry - that professional decorum is giving way to avarice - I just received my first ITIL spam. Whilst it makes a change from modifying my reproductive capabilities, it is none the less spam, and the fact that it comes from a reputable company is all the more disappointing.

ITIL damage by vendors? - The IT Skeptic

9:39 minutes (8 MB)

A podcast of the original article How badly is ITIL damaged by vendor influence? What needs fixing?

How badly is ITIL damaged by vendor influence? What needs fixing?

This article has been podcast

The IT Skeptic does not doubt that some vendors have been up to some things that are not in the interests of ITIL. Does that reflect on the books themselves and how does it impact the ITIL community?

APMG finally let us in on ITIL Certification thinking

This article has been podcast

kimono I knew I should have held this month's newsletter a few days. The moment it is published with another tirade about the lack of support information and direction in ITIL certification, APMG finally open the kimono.

Don't fall for the CMDB demo - The IT Skeptic

6:23 minutes (2.57 MB)

A podcast of the original article Don't fall for the demo: an asset database with bells and whistles is not a CMDB

Software branding seems to be in the hands of imbeciles.

What is it about these big software companies and their inability to come up with decent branding of their products (and companies)?

Microsoft are more avaricious than the Fat ITSM Four, by a nose

A recent comment (reposted for your convenience) in response to my item about Microsoft trying to patent CMDB, said

Microsoft is worse than ITIL?
The Vendor and British ITIL cabal are busy redefining their closed, theoretical "framework" to include everything under the sun. And, they seem to be doing it for the express purpose of advancing the vendors sales performance.

Vendors should get a vote too? What do you think?

The IT Skeptic is considering introducing something soon that allows public voting related to products. I know of vendors rorting such a system by requesting all staff to vote for that vendor's product.

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