ISO20000

itSMF has the mix right (for now): ITSM=ITIL

Several people commenting privately to the IT Skeptic are worried that ITIL has taken over itSMF. ITSM is ITIL: get over it. Of course, it won't always be thus.

Is ITIL dead in the water? - The IT Skeptic

4:10 minutes (3.82 MB)

A podcast of the original article from the IT Skeptic: Is ITIL Dead in the Water?
In five years time most organisations will consider ISO/IEC 20000 certification as a normal part of operating: a minimum benchmark. The horse has bolted with ISO/IEC 20000: the world sees it as “the ITIL standard” but OGC and itSMF have zero control of it.

You don't need a weatherman... watch everyone scramble aboard ISO20000

"You don't need a weatherman to know which way the wind blows" [Bob Dylan]. Watch all the key ITIL players rapidly embracing ISO20000. When ITIL is just one more IT-geek thing we reminisce about to prove how long we've been around, you read the prediction of its demise here first.

The pressure on ITIL's future notches up

Further to my "Is ITIL dead in the water?" blog entry about ISO/IEC 20000 developing a life of its own and the center of gravity moving to the USA, the plot thickens. This press release, released today, reveals another potential threat to ITIL's hegemony:

Is ITIL Dead in the Water?

This article has been podcast

[Updated: mention of COBIT]

In five years time most organisations will consider ISO/IEC 20000 certification as a normal part of operating: a minimum benchmark. The horse has bolted with ISO/IEC 20000: the world sees it as “the ITIL standard” but OGC and itSMF have zero control of it.

Syndicate content