I'm all for a little infighting in itSMF: it keeps everyone on their toes and it keeps this blog entertained. But now somebody has gone way beyond the pale with behaviour that is utterly unacceptable in any civilised business community. In fact it is probably legally actionable. I call on ITSM community members to deal with it. This is a long post, but if you are involved in itSMF, please read it. We have a nasty problem in our midst.