itSMF

itSMF announce that ITSM Library is a Good Thing

itSMF International has announced that the ITSM Library (itSMFI's own product for must be about a year now) is a Good Thing. "Any concerns that itSMF International has expressed regarding these books have now been resolved".

itSMFUSA declares who it thinks was Julie Linden

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Computerworld has revealed

The U.S. chapter of the IT Service Management Forum has filed a defamation lawsuit against a former executive director, alleging that he attempted to discredit and damage the organization via comments posted on a blog under a fictitious name

Guess which blog.

Applications closing very soon for roles with itSMF IT Service Management research journal

itSMF International has announced an IT Service Management research journal. I just noticed that "Applications close on the 12th July 2008 at midnight" for "researcher, reviewer, sponsor, or member of the editorial board".

Since itSMF still has no global single channel of communication to members you may not have heard. If interested, get on it quick.

Something itSMFUSA seems to do well

Now this is something itSMFUSA seems to do well: encouraging academic involvement in ITIL http://eventseer.net/e/7923/32909/

what is the UK equivalent? or other countries? or International?

Just how does itSMF involve the members?

Just how does itSMF involve the members? What does itSMF International do for international communications? How did the ITIL Qualifications Board survey the ITIL "community"?

A suggested improvement to itSMF USA Bylaws

The itSMF USA Bylaws are good, but one phrase describing its Purpose caused me (and others) to double-take and may need some re-work.

itSMF International launches new website

Recovering from the embarassment of their previous host withdrawing services, the itSMF International has launched their new website after a couple of months of a shaky temporary arrangement.

itSMFI new website and new Board portfolios

DrupalFurther to the news that itSMF International had the plug pulled on its website (covered in the last edition of the Skeptical Informer) and is scrambling to implement a new one, the pilot site is coming along.

ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them.

itSMF exists as a marketing arm of the ITSM industry, by definition. An open market is a wonderfully self-levelling system: money flows where the potential money is. So itSMF forms a very good indicator of where the interest or 'action' is in ITSM at the time. Right now it is ITIL. But what about the future?

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