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everything the IT Skeptic can find out about ITIL Version 3 on one page

skeptic — Tue, 22 May 2007 03:45:35 -0600

The IT Skeptic is now collecting everything I can find out about ITIL Version 3 on one reference page. It will apppear on the RSS feed whenever it is updated, or else if you register you can subscribe to notifications at the bottom of the reference page ("subscribe post").

For example, here is what we know about Certification:

The scale of ITIL Version 3: are people ready for it?

skeptic — Mon, 21 May 2007 19:14:39 -0600

People are starting to realise how different ITIL Version 3 ("The Refresh") is from ITIL Version 2, and how much more extensive the scope and ideas are. It is all good, but are the public prepared for it?

A visualisation of how ITIL Version 3 transforms ITIL version 2

skeptic — Wed, 16 May 2007 21:22:19 -0600

If you are a visual person like me you may find a diagram helpful in understanding just what ITIL Version 3 means, what has changed. The diagram has been moved to here.

The king's method of writing a new decree: how OGC does ITIL V3 - The IT Skeptic

skeptic — Wed, 16 May 2007 15:29:45 -0600

This is a podcast of the original article The king's method of writing a new decree: how OGC does ITIL V3

The king's method of writing a new decree: how OGC does ITIL V3

skeptic — Sun, 13 May 2007 15:23:04 -0600

This article has been podcast.

This recent comment on this blog "the OGC could have done a better job of communicating during the process" comes from someone - if it is who I'm pretty sure it is - who is well placed in the ITIL "elite". That is my #1 point in all my ITIL V3 postings.

All this British public service "you'll know when we decide it is time to tell you" stuff is not how new versions of all standards/frameworks are developed, and I don't think it is best practice.

Sharon Taylor's 5 ITIL Myths - The IT Skeptic

skeptic — Sat, 12 May 2007 03:40:18 -0600

A podcast of the original article Sharon Taylor's five common myths about ITIL Version 3.

Sharon Taylor's five common myths about ITIL Version 3

skeptic — Sat, 12 May 2007 02:46:24 -0600

This article has been podcast

At the US Pink Elephant conference, Sharon Taylor, the Chief Architect and Chief Examiner of ITIL, listed five common myths about ITIL V3. I thought I'd make it clear that none of them came from this blog.

itSMF announce all seven global ITIL Version 3 launch events only weeks away so book now!

skeptic — Thu, 03 May 2007 15:43:37 -0600

The ITIL Version 3 Launch website has announced details of all seven launch events. The last one is only seven weeks away so book now. These have changed from the early plans the IT Skeptic described here. USA wins, Canada loses. Korea chosen over Japan.

The way OGC and APMG stand back without any response is completely unacceptable - The IT Skeptic

skeptic — Wed, 02 May 2007 03:58:50 -0600

A podcast of the original articles The way OGC and APMG stand back without any response is completely unacceptable and read more

APMG finally let us in on ITIL Certification thinking

skeptic — Tue, 01 May 2007 16:35:52 -0600

This article has been podcast

I knew I should have held this month's newsletter a few days. The moment it is published with another tirade about the lack of support information and direction in ITIL certification, APMG finally open the kimono.