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Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

service delivery

The Service Delivery Tool gap?

A recent article raises the interesting question of why there are far more Service Support tools than Service Delivery tools. The IT Skeptic knows why. The underlying assumption of the article that I would skeptically challenge is that there is a role for Service Delivery tools.

Here is an article that raises the interesting question why there are far more Service Support tools than Service Delivery tools.

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