Feature

Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt

skeptic — Sat, 31 Mar 2007 19:18:58 -0600

This article has been podcast

In preparation for the release of Microsoft Service Manager (previously known as “Service Desk”), Microsoft made a surprise joint announcement today with IBM.

Irrational exuberance in the IT industry: CMDB is going nuts

skeptic — Wed, 14 Mar 2007 02:09:03 -0600

Everybody is piling into the CMDB frenzy now, including dodgy journos and madly re-inventing software companies... and this blog. ITIL may not be a fad but the IT Skeptic thinks CMDB now is one.

Web 2.0, hype or just hype? An IT Skeptic Special Report

skeptic — Thu, 08 Mar 2007 01:18:48 -0700

The hype wave of Web 2.0 approaches a crescendo. Apparently it is going to transform IT and reengineer the business. The IT Skeptic thinks not. Actually I think "not again".

Should you do ITIL certification training with ITIL version 3 looming? An IT Skeptic Special Report

skeptic — Tue, 13 Feb 2007 03:39:55 -0700

This article has been podcast