A podcast of the original post The people who determine the future of ITIL training, qualifications and certification
Now that OGC have outsourced ITIL certification and trainer accreditation to APMG, a private for-profit company, let us look at the people who influence the shape of ITIL V3's slowly emerging qualifications system.

A podcast of the original post
How does IT Operations get control of "the other half"? How do we stop them chucking dead cats over the wall for us to own? It is pretty straightforward.

Certifications in the IT industry are so wimpy that ITIL Manager's looks tough. But stack it up against any undergrad or postgrad IT degree and it is just a test. Perhaps one day soon there will be plenty of ITSM-related degrees for it to compete against and it won't count for much any more.

This post has been podcast
Now that OGC have outsourced ITIL certification and trainer accreditation to APMG, a private for-profit company, let us look at the people who influence the shape of ITIL V3's slowly emerging qualifications system.

The governing body advising APMG, the "senior examiners", is mostly made up of the biggest vendors. Check out the names:

There is an excellent blog post by Terry Doerscher over at planview.com that asks the question "Who Left ITIL in Charge of Legitimizing IT Practitioners?". It is a great read. So who did?

The EXIN-and-ASEB (British Computer Society) stranglehold on ITIL certification slips even further away with the accreditation of a sixth Examination Institute (EI) by APMG, the OGC's outsourced official accreditation body. This despite the fact that APMG remains embarassingly without its own accreditation withdrawn by the British Government for six months now.

Here are eight six links to free ITIL Version 3 practice exams to help you on your quest for ITIL V3 Foundation certification. The IT Skeptic has not worked through them so we make no comment on the quality of the questions, but evaluating that for yourself is a useful exercise.

Please leave a comment or contact me if you want to discuss any question you are not sure of. Unlike some of the forums, this site tends to attract some pretty experienced ITIL people who can hopefully help you out.

Last updated 12th June 2008

Perhaps the IT Skeptic is not the only one pulling an April Fools prank. The British Computer Society announced

IT professionals taking the BCS - ISEB ITIL V3 Foundation Exams can now take them online. The new facility enables students to sit their exam and receive their results on the same day.

But look in vain for any link in the announcement to take you to it.