certification

ITIL V3 Certification via online training is back on again

skeptic — Tue, 30 Sep 2008 17:15:57 -0600

Call of a crow!!* What is going on in Castle ITIL? Is there a battle royal between vendor factions? The whole V3 Certification thing is lurching around like a pantomime donkey where the front guy has flatulence. Start of August it is confirmed from a good source that online training will not be possible for ITIL V3 course above Foundations level. It is in writing to some training providers that this is the case. End of August, e-learning is back in the syllabus. Apart from being very hard to keep up with, this leads to a dire prediction for ATOs if Castle ITIL decides to cut out the middleman...

ITIL experts are elsewhere - The IT Skeptic

skeptic — Sun, 21 Sep 2008 03:32:49 -0600

A podcast of the origninal post Give up on ITIL V3 training and certification - it is not going to change
Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken over by the money engine and is lost. The real experts are elsewhere.

Clever marketing

skeptic — Sun, 21 Sep 2008 03:14:57 -0600

I seldom read vendor bumph. But just this once as I was cleaning out an old conference bag the headline of a flyer caught my eye. It is clever.

Give up on ITIL V3 training and certification - it is not going to change

skeptic — Fri, 05 Sep 2008 14:49:26 -0600

This post has been podcast

Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken over by the money engine and is lost. The real experts are elsewhere.

the world of ITIL V3 certification and training

skeptic — Tue, 12 Aug 2008 16:14:15 -0600

Most readers of this blog know this stuff but certainly not all so here's the IT Skeptic's shaky understanding of the world of ITIL V3 certification. I welcome corrections and elaborations.

Foundation is the ONLY V3 exam that is going to be on Prometric

skeptic — Sat, 09 Aug 2008 23:53:57 -0600

The IT Skeptic has confirmed pretty reliably that ITIL V3 Intermediate and Expert exams will NOT be available online without an associated training course. [updated: no it isn't. things changed between the start and end of August. Online training is back on!]

Feedback on the ITIL V3 manager's bridge exam

skeptic — Sat, 09 Aug 2008 22:34:23 -0600

The ITIL V3 examinations are seriously flawed. "Subjective" and "multi-choice" don't go together.

ITIL Version 3 certification: seven sources of free ITIL V3 Foundation practice exams, and some ITIL Version 2 sources too!

skeptic — Wed, 06 Aug 2008 17:26:25 -0600

[Updated: APMG, the official accreditor of ITIL, have their own online sample exam of 40 questions!] Here are ~~eight~~ ~~six~~ seven links to free ITIL Version 3 practice exams to help you on your quest for ITIL V3 Foundation certification. The IT Skeptic has not worked through them so we make no comment on the quality of the questions, but evaluating that for yourself is a useful exercise.

How the ITIL Qualifications Board is made up and how to be on it

skeptic — Tue, 15 Jul 2008 14:44:16 -0600

We asked the question Who are the mysterious ITIL Qualifications Board?

The definitive answer is given here by LCS

Who are the mysterious ITIL Qualifications Board?

skeptic — Thu, 10 Jul 2008 15:49:16 -0600

Readers may vaguely be aware of an "ITIL Qualifications Board" but who knows anything about it? Who is on it? When does it meet? What is its charter? Where are the records? How much does it impact my life in ITSM?