APMG

APMG accredited ITIL examination institute Peoplecert copying intellectual property?

[Updated 22/10/10 with more news, see end of this post]
[...and 23/10 with even more silliness from Peoplecert]
[...and so it goes on. Peoplecert seem totally incapable of understanding how copyright law operates.. how do they get to be an EI?]
[update 27/10: finally the content properly honours the original source, but it leaves us with two questions - see end of this post]

Not long ago the IT Skeptic told you about the appointment of the ninth ITIL Examination Institute (EI), Peoplecert, of Greece. Is this related to the ITSM-ITIL-PeopleCert website busily ripping off everyone else's web content without permission and using the trademarked ITIL swirl logo as their twitter picture? I hope an EI would have more respect for intellectual property. of course it can't be them because they are accredited by APMG and APMG audit their EIs so closely. Can it?

How many ITIL Examination Institutes is enough?

In an announcement last week, APMG have appointed a ninth Examination Institute. Readers will recall these are the companies that are licensed by APMG and in turn accredit all the 350+ training organisations delivering ITIL training. The EIs also administer the exams using standardised question content but their own tests and their own delivery systems.

Is APMG an accreditor or a competitor for ITIL ATOs?

For all those who have paid lots of money to be accredited ITIL V3 training organisations (ATOs), be aware that APMG-International the Examination institute (EI) - as compared to their parent APMG Group the official OGC accreditor of all EIs - is not directing any business your way if you accredited through another EI. You know who your friends are in the ITIL world.

Is TSO operating without a license to enforce copyright for PRINCE2?

Is a British Government website inaccurate or is APMG TSO operating without a license?

ITIL Software Scheme comes under more fire

As I have said before, probably the biggest gun in the ITSM skepticking field right now is Aidan Lawes. Once again he has turned the flamethrower onto the ITIL Software Scheme, with a blistering post on his blog: "people with vested interests increasingly seem to find a ready platform for their propaganda... The software assessment service springs to mind as a prime example. Purported to be launched in the interest of the procurer, it seems to be much more in the interests of the small group (OGC, APMG and SMCG) involved in its secretive development." I'll let you read it there. Apart from agreeing with Aidan that a standard that is secret is lunacy (the kind of lunacy that only the British could invent), I'd like to pick up on some points that Aidan didn't address.

[Update: For the record, the IT Skeptic does not believe that there is anything illegal or dishonest about the ITIL Software Scheme. I do allege that it has been conducted in a manner that is inept, naive, unnecessarily secretive and without proper consideration for most of the stakeholders. It seems to me to be about as far from best practice in setting standards as one can imagine.]

ITIL's online presence is a dog's breakfast

TSO and APMG both maintain websites "on behalf of" OGC. TSO also maintains their own commercial site with a confusingly similar name to their "on behalf" one. Neither of them provide any user community- that is left to itSMF to do. Page ranks of pages are [corrected:] 6 or less, while for purposes of comparison the less popular ISACA quietly maintains a page rank 8. The Wikipedia entry is rubbish. ITIL's online brand presence is a dog's breakfast - ill-conceived and poorly executed.

Who now controls ITIL?

Who now controls ITIL? Who sits atop this multi-billion-dollar empire and calls the shots? The real power behind ITIL is still fragmented, although one wonders for how long. The IT Swami predicts!

Prince2 2009 plus ça change, plus c'est la même chose

Sadly PRINCE2:2009 seems to be a scripted repeat of ITIL V3. Wholesale change is passed off as a minor revision. The public are assured that older certifications will still be of value and that the new certification is no big deal. Your Highness, don't alarm the peasants.

We went through exactly the same crap with ITIL V3, the - haha - "Refresh".

ITIL Software Scheme released

[Updated 6 May to use correct link] It has arrived. As previously disclosed, the OGC has appointed APMG to administer a scheme to assure ITIL compliance of software.

BOK revisions breaking out all over: PMBOK 4th Edition

We had ITIL V3 in 2007 (and 2008 and 2009 if you are talking exam syllabus), and PRINCE2:2009 (why not PRINCE3? - it was a sweeping rewrite). Apparently we have also just had PMBOK 4th Edition.

In both cases of ITIL V3 and PRINCE2:2009, OGC/APMG have cavalierly assured users there was little difference and they should happily continue to pay for the old exams up until the time it is no longer convenient for the training companies for users to pay for the old exams. And of course in both cases this was crap, with the new syllabus being totally different.

The new PMP exams are due June 30th. How different will they be?

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