BMC

BMC are at the old bait and switch again over CMDB

skeptic — Thu, 29 Jul 2010 23:55:01 -0600

Chokey chokes! Chokey the Chimp hasn't seen such a pile of Crap in a long time. Take a look at this classic piece of vendor double-talk. Tell them the joys of owning a MacLaren F1, then describe the value your Mum derived from buying a new Daihatsu to get to the shops. Yours for only a million dollars! In fact this article isn't even describing a MacLaren: it is describing a Jetsons air-car with virtual hyperdrive.

What is the best ITIL V3 or ITSM tool?

skeptic — Tue, 09 Feb 2010 15:53:40 -0700

We go round this question every week on LinkedIn. My answer is getting pretty well honed.

BMC are ahead of their competitors in ITIL compliance

skeptic — Wed, 06 May 2009 00:36:11 -0600

[Updated 7th May: see below]

It's true folks.

BMC announce:

BMC Software [NYSE: BMC] has been awarded the first “ITIL® Process Compliant” certification and trademark, achieving this important milestone ahead of any of its competitors

Crap Factoid Alert 370 percent ROI from ITSM

skeptic — Tue, 20 Jan 2009 03:28:36 -0700

Chokey the Chimp warns of a moderate Crap Factoid in the wild, with our old friends at BMC claiming a 370 percent ROI over 30 months on implementation of BMC's ITSM v7. One would struggle to swallow that kind of number from any business case, but given BMC's recent high-level bullshitting, Chokey definitely calls "CRAP!".

BMC's own CMDB figures - The IT Skeptic

skeptic — Tue, 19 Aug 2008 04:17:15 -0600

A podcast of the original post a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research

Several readers argue well that ROI is not the right measure for a CMDB, but nevertheless management want to know what they get for their money, and BMC's own research suggests "not much".

a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research

skeptic — Thu, 14 Aug 2008 01:23:24 -0600

This post has been podcast.

[Updated June 2009: the paper, entitled "The Total Economic Impact of the BMC Atrium CMDB Solution" is here.]

Several readers argue well that ROI is not the right measure for a CMDB, but nevertheless management want to know what they get for their money, and BMC's own research suggests "not much".

Crap Factoid Alert: CMDB savings of more than $1 million per year

skeptic — Thu, 31 Jul 2008 16:31:38 -0600

This post has been podcast.
This is a CATEGORY 1 Crap Factoid alert from Chokey the Chimp at the IT Skeptic's Crap Factoid Warning Service. THIS IS NOT A DRILL. Be on EXTREME danger alert for CF "CMDB savings of more than $1 million per year". BMC and Forrester are shovelling it. [Update: the IT Skeptic's own assessment of the numbers here.]

Malcolm Fry swaps sides

skeptic — Sat, 10 Nov 2007 08:01:31 -0700

Malcolm Fry, who has been BMC's ITIL "thought leader" since they acquired Remedy, is billed at the 2008 HDI conference as "Executive Consultant to CA". Seems he's been over to the dark side for a little while. Well well well. I wonder what Beemer think about that.

Magic happens. BMC promise some magic ITIL.

skeptic — Fri, 15 Jun 2007 00:32:18 -0600

People want to believe that "magic happens" [why is that bumper sticker so often on cars that look like not much magic happened to them?]. Vendors know this and exploit it by selling magic.

BMC's Ken Turbitt recently put out a paper "can you really get ITIL out of the box?"